# Connect Email to Wonderment and automate your tasks

## Why integrate Email with Wonderment

The Email to Wonderment integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Trigger customer alerts the moment something changes

When a Shopify event fires, MESA sends a targeted email to the right person — customer, teammate, or vendor — with order details, tracking info, or status updates pulled directly from the workflow.

### Turn inbound emails into workflow triggers

Every email sent to your custom MESA address becomes a workflow trigger. Subject line, sender, and message body pass through as variables, so you can route, log, or respond to inbound email automatically.

### Send personalized transactional emails at scale

Each email MESA sends can include customer names, order details, and product data pulled directly from the workflow. Recipients get accurate, relevant communication without any manual drafting.

### Trigger post-purchase flows the moment a shipment status changes

When Wonderment detects a delivery update — a shipment in transit, an exception, a delivered confirmation — MESA kicks off the right workflow in Shopify or Klaviyo. Your post-purchase experience runs on what's actually happening with each package, not on a fixed schedule.

### Keep Shopify customer records current with delivery outcomes

When Wonderment logs a delivery event — a successful delivery, a failed attempt, a return to sender — MESA updates the customer's Shopify record with the outcome. Your team and your connected tools always reflect where each order ended up without manual updates.

### Alert your team when shipments need immediate intervention

When Wonderment flags an exception — a stalled shipment, a carrier delay, a missing package — MESA notifies the right person through Slack or email before the customer contacts support. Your team resolves delivery problems while there's still time to act.

## Build any Email and Wonderment automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Attempted to Deliver Shipment

Starts when a package can't be delivered and is held by the carrier for re-delivery.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Carrier Picked Up Shipment

Starts when a shipment is first marked In Transit by the carrier.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Delivery Anticipated for Shipment

Starts when a shipment is expected to be delivered.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Label Canceled

Starts when a label has been canceled.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Shipment Confirmed

Starts when a shipment is confirmed.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Shipment Created

Starts when a shipment is created.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Shipment Experienced Delivery Error

Starts when a package delivery error occurs.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Shipment is Ready for Pickup

Starts when a shipment is ready for pickup.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Shipment Returned

Starts when a package has been sent back to the origin facility.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Shipment Stalled

Starts when a shipment is stalled.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Shipment's Status is Delivered

Starts when a shipment is delivered.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Shipment's Status is In Transit

Starts when a shipment is in transit.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Shipment's Status is Out for Delivery

Starts when the carrier confirms the package has been handed off for delivery.
- Topic  
- Status  
- Token  
- Email  
- Phone  
- Tracking Code  
- Tracking U R L  
- Order Number  
- Order ID  
- Carrier Name  
- Estimated Package Delivery  
- Service Level  
- Service Level Friendly Name  
- Destination Country Code  
- Fulfillment Created Date  
- Order Created Date  
- Business Days Since Fulfillment Created  
- Hours Stalled  
- Not Updated Since  
- Line Items  
- Shipping Address  
- Fulfillment Address

###### Receive Email

Trigger a workflow by sending an email to a custom MESA email address.
- To  
- From  
- From Name  
- From Email  
- Subject  
- Message Text  
- Message HTML  
- Message Stripped Text  
- Message Stripped HTML  
- Stripped Signature

###### Get List of Order's Shipments

Obtain a list of an order's shipments.
- Name  
- Shipments

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Email with Wonderment today.

Enjoy a 7-day free trial. Get your first workflow in minutes.