Connect Email to Recall and automate your tasks

Why integrate Email with Recall

The Email to Recall integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Trigger customer alerts the moment something changes

When a Shopify event fires, MESA sends a targeted email to the right person — customer, teammate, or vendor — with order details, tracking info, or status updates pulled directly from the workflow.

Turn inbound emails into workflow triggers

Every email sent to your custom MESA address becomes a workflow trigger. Subject line, sender, and message body pass through as variables, so you can route, log, or respond to inbound email automatically.

Send personalized transactional emails at scale

Each email MESA sends can include customer names, order details, and product data pulled directly from the workflow. Recipients get accurate, relevant communication without any manual drafting.

Turn meeting transcripts into Shopify customer and order actions

When Recall.ai captures a sales or account call, MESA reads the transcript and updates the relevant Shopify customer record — notes, tags, lifecycle stage. What was said in the meeting becomes part of your customer data without anyone transcribing it manually.

Create follow-up tasks from sales calls automatically

When a Recall.ai meeting ends, MESA extracts the commitments and next steps and creates tasks in ClickUp, Airtable, or Google Docs. Your team acts on what was agreed without relying on someone to write it up after the call.

Alert your team when a call surfaces an urgent customer signal

When a Recall.ai transcript contains a churn signal, a complaint, or an upsell opportunity, MESA notifies the right person through Slack or email. Your team responds to what matters while the conversation is still fresh.

Build any Email and Recall automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Transcript Created

Starts when a transcript is created.

• Transcript ID
• Status
• Recording ID
• Created At
• Formatted Transcript
• Raw Transcript Data
• Download URL

Receive Email

Trigger a workflow by sending an email to a custom MESA email address.

• To
• From
• From Name
• From Email
• Subject
• Message Text
• Message HTML
• Message Stripped Text
• Message Stripped HTML
• Stripped Signature

Create Bot

Create a bot.

• Meeting URL
• Bot Name
• Join Time

Get List of Bots

Obtain a list of bots.

• ID
• Meeting URL
• Bot Name
• Join At
• Recording Config
• Status Changes
• Recordings
• Automatic Leave
• Calendar Meetings
• Metadata

Get List of Transcripts

Obtain a list of transcripts.

• Transcript ID
• Status
• Recording ID
• Created At
• Download URL

Retrieve Bot

Grab all details about a bot.

• ID
• Meeting URL
• Bot Name
• Join At
• Recording Config
• Status Changes
• Recordings
• Automatic Leave
• Calendar Meetings
• Metadata

Retrieve Transcript

Grab all details about a transcript.

• Transcript ID
• Status
• Recording ID
• Created At
• Formatted Transcript
• Raw Transcript Data
• Download URL

Send Email

Send an Email to specified recipient(s).

Expert support included

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Email with Recall today.

Enjoy a 7-day free trial. Get your first workflow in minutes.