Easify Product Options to Gorgias Integration | MESA
Connect Easify Product Options to Gorgias and automate your tasks
MESA's Easify Product Options to Gorgias integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
Why integrate Easify Product Options with Gorgias
The Easify Product Options to Gorgias integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Schedule production from the delivery date customers pick
When a customer selects a delivery date through Easify's date picker, MESA reads that date and schedules the production job, sets a team reminder, or triggers fulfillment at the right window. No one has to manually watch for upcoming deadlines.
Route orders by the price their options calculated
Easify calculates prices dynamically — by character count, dimensions, or add-on combinations. MESA reads that final price and routes the order accordingly: flagging high-value jobs for review, assigning premium resources, or triggering a different fulfillment path.
Get option performance data into your reporting stack
MESA schedules exports of Easify order and option data — pushing selections, add-on revenue, and formula prices to Google Sheets, Airtable, or your analytics tool. Track which options drive the most revenue without building a manual report.
Give your support team full Shopify context on every ticket
When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it.
Create and update Shopify customer records from Gorgias ticket activity
When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction.
Trigger Gorgias tickets from Shopify order and fulfillment events
When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed.
Build any Easify Product Options and Gorgias automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Customer Created
- ID
- Channels
- Created Datetime
- Data
- External ID
- Firstname
- Integrations
- Language
- Lastname
- Name
- Timezone
- Updated Datetime
Customer Updated
- ID
- Channels
- Created Datetime
- Data
- External ID
- Firstname
- Integrations
- Language
- Lastname
- Name
- Timezone
- Updated Datetime
Ticket Created
- ID
- Assignee User
- Channel
- Closed Datetime
- Created Datetime
- Customer
- Events
- External ID
- From Agent
- Is Unread
- Language
- Last Message Datetime
- Last Received Message Datetime
- Messages
- Meta
- Opened Datetime
- Reply Options
- Satisfaction Survey
- Snooze Datetime
- Spam
- Status
- Subject
- Tags
- Trashed Datetime
- Updated Datetime
- Via
- Uri
Ticket Updated
Order Created
- Fields
- Variant ID
- Quantity
- Title
- Sku
- Price
- Properties
- Applied Discount
Create Customer
- Channels
- Data
- External ID
- Language
- Name
- Timezone
Create Job
- Meta
- Params
- Scheduled Datetime
- Type
Create Satisfaction Survey
- Body Text
- Created Datetime
- Customer ID
- Meta
- Score
- Scored Datetime
- Sent Datetime
- Should Send Datetime
- Ticket ID
Create Tag
- Decoration
- Description
- Name
Create Ticket
- Assignee Team
- Assignee User
- Channel
- Closed Datetime
- Created Datetime
- Customer
- External ID
- From Agent
- Language
- Last Message Datetime
- Last Received Message Datetime
- Messages
- Meta
- Opened Datetime
- Snooze Datetime
- Spam
- Status
- Subject
- Tags
- Trashed Datetime
- Updated Datetime
- Via
Create Ticket Message
- Attachments
- Body HTML
- Body Text
- Channel
- Created Datetime
- External ID
- Failed Datetime
- From Agent
- Message ID
- Receiver
- Sender
- Sent Datetime
- Source
- Subject
- Via
Create User
- Bio
- External ID
- Meta
- Name
- Roles
Delete Customer
Delete Job
Delete Tag
Delete Ticket
Delete Ticket's Message
Delete User
Get List of Customers
- ID
- Created Datetime
- Data
- External ID
- Firstname
- Language
- Lastname
- Name
- Timezone
- Updated Datetime
Get List of Events
- ID
- Context
- Created Datetime
- Data
- Object ID
- Object Type
- Type
- User ID
- Uri
Get List of Jobs
- ID
- Cancel Requested Datetime
- Cancelled Datetime
- Created Datetime
- Ended Datetime
- Failed Datetime
- Info
- Locked Datetime
- Meta
- Params
- Scheduled Datetime
- Started Datetime
- Status
- Type
- User ID
- Uri
Get List of Satisfaction Surveys
- ID
- Body Text
- Created Datetime
- Customer ID
- Meta
- Score
- Scored Datetime
- Sent Datetime
- Should Send Datetime
- Ticket ID
- Uri
Get List of Tags
- ID
- Created Datetime
- Decoration
- Deleted Datetime
- Description
- Name
- Usage
- Uri
Get List of Ticket's Messages
- ID
- Attachments
- Body HTML
- Body Text
- Channel
- Created Datetime
- External ID
- Failed Datetime
- From Agent
- Integration ID
- Last Sending Error
- Message ID
- Receiver
- Rule ID
- Sender
- Sent Datetime
- Source
- Stripped HTML
- Stripped Text
- Subject
- Ticket ID
- Via
- Uri
Get List of Tickets
- ID
- Assignee User
- Channel
- Closed Datetime
- Created Datetime
- Customer
- Excerpt
- External ID
- From Agent
- Integrations
- Is Unread
- Language
- Last Message Datetime
- Last Received Message Datetime
- Messages Count
- Meta
- Opened Datetime
- Requester
- Snooze Datetime
- Status
- Subject
- Tags
- Updated Datetime
- Via
- Uri
Get List of Users
- ID
- Active
- Bio
- Created Datetime
- Deactivated Datetime
- External ID
- Firstname
- Lastname
- Meta
- Name
- Roles
- Updated Datetime
Merge Tags
- ID
- Created Datetime
- Decoration
- Deleted Datetime
- Description
- Name
- Usage
- Uri
Retrieve Account
- Created Datetime
- Deactivated Datetime
- Domain
- Settings
- Status
Retrieve Customer
- ID
- Channels
- Created Datetime
- Data
- External ID
- Firstname
- Integrations
- Language
- Lastname
- Name
- Timezone
- Updated Datetime
Retrieve Event
- ID
- Context
- Created Datetime
- Data
- Object ID
- Object Type
- Type
- User ID
- Uri
Retrieve Job
Retrieve Satisfaction Survey
- ID
- Body Text
- Created Datetime
- Customer ID
- Meta
- Score
- Scored Datetime
- Sent Datetime
- Should Send Datetime
- Ticket ID
- Uri
Retrieve Tag
- ID
- Created Datetime
- Decoration
- Deleted Datetime
- Description
- Name
- Usage
- Uri
Retrieve Ticket
Retrieve Ticket Message
Retrieve User
- ID
- Active
- Bio
- Created Datetime
- Deactivated Datetime
- External ID
- Firstname
- Lastname
- Meta
- Name
- Roles
- Updated Datetime
Update a Customer
- Channels
- Data
- External ID
- Language
- Name
- Timezone
Update Job
- Meta
- Params
- Scheduled Datetime
- Status
Update Satisfaction Survey
- Body Text
- Created Datetime
- Customer ID
- Meta
- Score
- Scored Datetime
- Sent Datetime
- Should Send Datetime
- Ticket ID
Update Tag
- Decoration
- Description
- Name
Update Ticket
- Assignee Team
- Assignee User
- Channel
- Closed Datetime
- Customer
- External ID
- From Agent
- Is Unread
- Language
- Last Message Datetime
- Last Received Message Datetime
- Meta
- Opened Datetime
- Snooze Datetime
- Spam
- Status
- Subject
- Tags
- Trashed Datetime
- Updated Datetime
- Via
Update Ticket's Message
- Attachments
- Body HTML
- Body Text
- Channel
- External ID
- Failed Datetime
- From Agent
- Message ID
- Receiver
- Sender
- Sent Datetime
- Source
- Subject
- Via
Update User
- Bio
- External ID
- Meta
- Name
- New Password
- Old Password
- Roles
Upload File
- Size
- Name
- Content Type
- URL
Get List of Orders
- Line Items
- Order
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Ongoing optimization
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Easify Product Options with Gorgias today.
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