Dropbox to Loop Returns Integration | MESA
Connect Dropbox to Loop Returns and automate your tasks
Why integrate Dropbox with Loop Returns
The Dropbox to Loop Returns integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Save Shopify order documents to Dropbox automatically
When an order is placed or fulfilled, MESA creates and saves the relevant files — invoices, packing slips, receipts — to the right Dropbox folder. Your records are organized without anyone filing them manually.
Organize customer uploads by order or account
When a customer submits a file through your Shopify store — a proof, a customization request, a form — MESA routes it to the correct Dropbox folder automatically. Nothing gets lost in an inbox or a generic upload bucket.
Trigger Shopify actions when files land in Dropbox
When a new file appears in a designated Dropbox folder — a signed contract, an approved asset, a completed form — MESA kicks off the corresponding action in Shopify. Your offline approvals feed directly into your online operations.
Update Shopify customer records when a return is initiated
When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.
Trigger retention workflows the moment a return is filed
When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.
Route high-value return events to your team before they escalate
When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.
Build any Dropbox and Loop Returns automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Label Created or Updated
Starts when a label is created or modified.
- Topic
- Trigger
- Return ID
- Order ID
- Provider Order ID
- Carrier
- Tracking Number
- Label Status
- Label Updated At
Restock Requested
Starts when a restock is requested.
- Topic
- Trigger
- ID
- Order ID
- Provider Order ID
- Restock Items
Return Created or Updated
Starts when a return is created or modified.
- Topic
- Trigger
- ID
- State
- Created At
- Order ID
- Order Name
- Provider Order ID
- Order Number
- Customer
- Currency
- Return Product Total
- Return Discount Total
- Return Tax Total
- Return Total
- Return Credit Total
- Exchange Product Total
- Exchange Discount Total
- Exchange Tax Total
- Exchange Total
- Exchange Credit Total
- Gift Card
- Handling Fee
- Refund
- Upsell
- Line Items
- Exchanges
- Carrier
- Tracking Number
- Label Status
- Label Updated At
Cancel Return
Cancel a return.
Close Return
Close a return.
Create Blacklist
Create a blacklist.
- Type
- Value
- Secondary Value
Create Order Link
Generate an order link that will take the user directly to their order.
- Designation
- Name
- Zip
Create Whitelist
Create a whitelist.
- Type
- Value
- Secondary Value
Delete Blacklist
Remove a blacklist.
Delete Whitelist
Remove a whitelist.
Flag Return
Mark a return.
List Blacklist
Obtain a list of blacklists.
- Current Page
- Data
- From
- Last Page
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total
List Details of Return
Obtain a list of return details.
- ID
- Created At
- Order ID
- Order Name
- Order Number
- State
- Currency
- Refund
- Gift Card
- Exchange
- Return Total
- Line Items
- Customer Email
- Carrier
- Label Status
- Label Updated At
- Tracking Number
List Packages Return
Obtain a list of all packages by tracking statuses or timeframe.
- ID
- Created At
- Updated At
- Return Line Item ID
- Order ID
- Order Name
- State
- Customer Email
- Title
- Sku
- Carrier
- Label Status
- Label Updated At
- Tracking Number
List Returns Return
Obtain a list of returns that were created within a given timeframe.
- ID
- State
- Created At
- Updated At
- Order ID
- Order Name
- Provider Order ID
- Order Number
- Customer
- Currency
- Return Product Total
- Return Discount Total
- Return Tax Total
- Return Total
- Return Credit Total
- Exchange Product Total
- Exchange Discount Total
- Exchange Tax Total
- Exchange Credit Total
- Gift Card
- Handling Fee
- Refund
- Upsell
- Line Items
- Exchanges
- Carrier
- Tracking Number
- Label Status
- Label Updated At
List Whitelist
Obtain a list of whitelists.
- Current Page
- Data
- From
- Last Page
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total
Process Return
Return the funds to the customer.
Retrieve Blacklist
Grab all details about the blacklist.
- ID
- Created At
- Type
- Value
- Secondary Value
Retrieve Whitelist
Grab all details about the whitelist.
- ID
- Created At
- Type
- Value
- Secondary Value
Add File Member
Add a member to a file.
- Member
- Result
Add Folder Member
Allow an owner or editor of a shared folder to add a member.
Copy File
Copy a file or folder to a new location. If you copy a folder, all of its contents will be copied.
- ID
- Name
- Path Display
- Path Lower
- Preview URL
- Sharing Info
Create File Request
Create a file request. A paid Dropbox account is required for advanced features like deadlines.
- Open
- Destination
- Deadline
- Title
Create Folder
Create a folder.
- Folder Name
- Folder Path
- Autorename
Create Shared Link
Create a shared link. Certain Dropbox plans are required for advanced features like privacy or password.
- Path
- Settings
Delete File
Delete a file.
- ID
- Name
- Path Display
- Path Lower
- Preview URL
- Sharing Info
Get List of Folder's Contents
Obtain a list of a folder's contents.
- Preview URL
- Name
- Path Display
- Path Lower
Get List of Members Invited to File
Obtain a list of members who have been invited to a file.
- Access Type
- Group
- Permissions
- Is Inherited
Get List of Mountable Shared Folders
Obtain a list of shared folders that you can mount or unmount.
- Access Inheritance
- Access Type
- Folder ID
- Is Inside Team Folder
- Is Team Folder
- Link Metadata
- Name
- Path Lower
- Permissions
- Policy
- Preview URL
- Shared Folder ID
- Time Invited
Get List of Shared Folder's Members
Obtain a list of members in a shared folder.
- Access Type
- Group
- Permissions
- Is Inherited
Get List of Shared Folders
Obtain a list of shared folders to which you have access.
- Access Inheritance
- Access Type
- Folder ID
- Is Inside Team Folder
- Is Team Folder
- Link Metadata
- Name
- Path Lower
- Permissions
- Policy
- Preview URL
- Shared Folder ID
- Time Invited
Move File
Move a file or folder to a new location. If you move a folder, all of its contents will be moved.
- ID
- Name
- Path Display
- Path Lower
- Preview URL
- Sharing Info
Rename File
Rename a file.
- ID
- Name
- Path Display
- Path Lower
- Preview URL
- Sharing Info
Retrieve File
Grab all details about a file.
- ID
- Name
- Path Display
- Path Lower
- Preview URL
- Sharing Info
Save File
Upload a file to Dropbox.
- .tag
- Async Job ID
Search for Files or Folders
Search for files and folders.
- Metadata
Update Member's Access to Shared File
Change a member's access on a shared file.
- Member
- Access Level
- File ID
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
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