# Connect DocuSign to Infinite Options and automate your tasks

MESA's DocuSign to Infinite Options integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

## Why integrate DocuSign with Infinite Options

The DocuSign to Infinite Options integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Trigger Shopify workflows when a contract is signed in DocuSign

When a DocuSign envelope is completed — a wholesale agreement, a B2B contract, a vendor terms acceptance — MESA kicks off the corresponding action in Shopify. Your store operations start the moment a signature is in place without anyone manually bridging the two systems.

### Create and send DocuSign envelopes from Shopify order events

When a qualifying order comes in — a wholesale account, a high-value B2B purchase, a custom agreement — MESA generates the right DocuSign envelope and routes it to the customer or vendor for signature. Your contract process starts automatically from the moment an order is placed.

### Keep Shopify customer records current when DocuSign status changes

When a DocuSign envelope is sent, viewed, signed, or declined, MESA updates the corresponding Shopify customer record with the current status. Your team always knows where each agreement stands without checking DocuSign separately.

### Route custom orders to the right production workflow based on selected options

When a customer chooses specific Infinite Options selections — an engraving, a rush processing add-on, a custom dimension — MESA reads those details and kicks off the right fulfillment workflow in Shopify. Your production process starts correctly from the moment the order is placed without anyone manually interpreting the options.

### Alert your team when a custom or complex order needs immediate attention

When an order containing specific Infinite Options selections arrives — a high-value add-on, a custom configuration, a date-sensitive request — MESA notifies the right person through Slack or email with the order details already attached. Your team responds while the production window is still open.

### Sync custom order option data to your ops and production tools

When an order with Infinite Options selections is placed, MESA writes the option details — engravings, dimensions, colors, add-ons — to Airtable, Google Sheets, or a ClickUp task. Your production team works from a structured record without anyone transcribing custom details out of the Shopify order by hand.

## Build any DocuSign and Infinite Options automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Order Created
Starts when a Shopify order with line item details is created
- Fields
  - Variant ID
  - Quantity
  - Title
  - Sku
  - Price
  - Properties
  - Applied Discount

###### Click Agreed
Starts when a recipient accepts an Elastic template.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Click Declined
Starts when a recipient declines an Elastic template.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Completed
Starts when an envelope has been completed by all recipients.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Corrected
Starts when an envelope is corrected.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Created
Starts when a new envelope is created.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Declined
Starts when an envelope has been declined by one of the recipients.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Deleted
Starts when an already-sent envelope is deleted.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Delivered
Starts when all recipients have opened the envelope through the DocuSign signing website.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Discarded
Starts when an envelope in a created or draft state is deleted.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Purged
Starts when an envelope is queued to be purged.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Resent
Starts when an envelope is resent.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Sent
Starts when an email notification, with a link to the envelope, is sent to at least one recipient or when it is a recipient's turn to sign during embedded signing.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Envelope Voided
Starts when an envelope has been voided by the sender or has expired.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Authentication Failed
Starts when a recipient fails an authentication check.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Auto Responded
Starts when DocuSign gets notification that an email delivery has failed.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Completed
Starts when the recipient has completed their actions for the envelope.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Declined
Starts when a recipient declines to sign the document(s) in the envelope.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Delegate
Starts when a delegated signer is sent an envelope and after a Delegation rule is in place.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Delivered
Starts when a recipient has viewed the document(s) in an envelope.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Finish Later
Starts when a recipient selects finish on an envelope.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Reassigned
Starts when an envelope is reassigned by a recipient.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Resent
Starts when a recipient selects finish within the web application on an envelope.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Recipient Sent
Starts when an email notification is sent to the recipient signifying that it is their turn to sign an envelope.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Template Created
Starts when a template is created.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Template Deleted
Starts when a template is deleted.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

###### Template Modified
Starts when a template is modified.
- Account ID
- User ID
- Envelope ID
- Recipient ID
- Envelope Summary

## Integrate DocuSign with Infinite Options today.
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