Connect Discord to Loop Returns and automate your tasks

Create useful automations with Discord and Loop Returns

MESA's Discord to Loop Returns integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

Why integrate Discord with Loop Returns

The Discord to Loop Returns integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Notify your community the moment something happens in your store

When a new product drops, a sale goes live, or a limited release is announced in Shopify, MESA posts the update to the right Discord channel automatically. Your community hears about it the moment it happens, not when someone remembers to post.

Route Shopify order and fulfillment alerts to your team's Discord

When an order comes in with specific conditions — a high value, a wholesale flag, a fulfillment issue — MESA sends the details to the right Discord channel. Your team stays informed without checking Shopify or setting up a separate alert system.

Keep your ops team updated on inventory and fulfillment events

When stock drops below a threshold or a fulfillment status changes in Shopify, MESA posts the update to your Discord server. Your team acts on what matters without monitoring dashboards across multiple tools.

Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

Build any Discord and Loop Returns automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Label Created or Updated

Starts when a label is created or modified.

• Topic
• Trigger
• Return ID
• Order ID
• Provider Order ID
• Carrier
• Tracking Number
• Label Status
• Label Updated At

Restock Requested

Starts when a restock is requested.

• Topic
• Trigger
• ID
• Order ID
• Provider Order ID
• Restock Items

Return Created or Updated

Starts when a return is created or modified.

• Topic
• Trigger
• ID
• State
• Created At
• Order ID
• Order Name
• Provider Order ID
• Order Number
• Customer
• Currency
• Return Product Total
• Return Discount Total
• Return Tax Total
• Return Total
• Return Credit Total
• Exchange Product Total
• Exchange Discount Total
• Exchange Tax Total
• Exchange Total
• Exchange Credit Total
• Gift Card
• Handling Fee
• Refund
• Upsell
• Line Items
• Exchanges
• Carrier
• Tracking Number
• Label Status
• Label Updated At

Cancel Return

Cancel a return.

Close Return

Close a return.

Create Blacklist

Create a blacklist.

• Type
• Value
• Secondary Value

Create Order Link

Generate an order link that will take the user directly to their order.

• Designation
• Name
• Zip

Create Whitelist

Create a whitelist.

• Type
• Value
• Secondary Value

Delete Blacklist

Remove a blacklist.

Delete Whitelist

Remove a whitelist.

Flag Return

Mark a return.

List Blacklist

Obtain a list of blacklists.

• Current Page
• Data
• From
• Last Page
• Next Page URL
• Path
• Per Page
• Prev Page URL
• To
• Total

List Details of Return

Obtain a list of return details.

• ID
• Created At
• Order ID
• Order Name
• Order Number
• State
• Currency
• Refund
• Gift Card
• Exchange
• Return Total
• Line Items
• Customer Email
• Carrier
• Label Status
• Label Updated At
• Tracking Number

List Packages Return

Obtain a list of all packages by tracking statuses or timeframe.

• ID
• Created At
• Updated At
• Return Line Item ID
• Order ID
• Order Name
• State
• Customer Email
• Title
• Sku
• Carrier
• Label Status
• Label Updated At
• Tracking Number

Integrate Discord with Loop Returns today.

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