# Connect Digital Humani to Intercom and automate your tasks ## Why integrate Digital Humani with Intercom The Digital Humani to Intercom integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Plant a tree with every Shopify order automatically When an order is placed in Shopify, MESA sends the corresponding request to Digital Humani and plants a tree on your brand's behalf. Every sale contributes to reforestation without anyone manually tracking or submitting planting requests. ### Give customers proof of their environmental impact When a tree is planted through Digital Humani, MESA updates the customer's Shopify record and can trigger a Klaviyo email with the details. Your customers see the direct result of their purchase without your team doing anything by hand. ### Scale your reforestation impact with customer milestones When a customer hits a threshold in Shopify — a spend level, a loyalty tier, a repeat purchase — MESA plants additional trees through Digital Humani on their behalf. Your sustainability program grows with your most engaged customers, not just your order volume. ### Give your support team full Shopify context on every conversation When a customer starts a conversation in Intercom, MESA pulls their Shopify order history, tags, and customer details into the thread. Your team responds with the full picture without switching between tools to find it. ### Create and update Shopify customer records from Intercom conversations When a new contact is created or a key detail is captured in Intercom, MESA writes it to the corresponding Shopify customer record. Your store and your support platform share a single view of every customer without periodic reconciliation. ### Trigger Intercom messages from Shopify order and fulfillment events When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA sends the signal to Intercom and triggers the right message to the customer. Your proactive outreach runs on what actually happens in your store, not on a fixed schedule. ## Build any Digital Humani and Intercom automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Admin Initiated Message to User - Type - Conversation ID - Created At - Updated At - Conversation Source - Conversation Contacts - Assigned Admin - Assigned Team - State - Priority - Tags - Custom Attributes ###### Contact Archived - Contact ID - Object Type - Archived - Archived At ###### Contact Deleted - Contact ID - Object Type - Deleted - Deleted At - Workspace ID - External ID - Email Address - Name ###### Contact Email Updated - Type - Contact ID - Workspace ID - External ID - Role - Email Address - Phone Number - Name - Avatar - Owner - Created At - Updated At - Signed Up At - Last Seen At - Location - Custom Attributes - Tags ###### Contact User Created ###### Contact User Updated ###### Conversation Closed ###### Conversation Opened ###### Conversation Read ###### Message Received from User or Lead - Message Type - Message ID - Conversation ID - Message Content - Message Channel - Created At - Message Author ###### Note Added to Conversation ###### Reply Received from User or Lead ###### Archive Contact - Type - ID - External ID ###### Attach Contact to Company - Type - ID - Name - App ID - Plan - Company ID - Remote Created At - Created At - Updated At - Last Request At - Size - Website - Industry - Monthly Spend - Session Count - User Count - Custom Attributes - Tags - Segments ###### Attach Tag to Ticket - Type - ID - Name - Applied At - Applied By ###### Create Contact - Role - External ID - Email - Phone - Name - Avatar - Signed Up At - Last Seen At - Owner ID - Unsubscribed From Emails - Custom Attributes ###### Create Note - Body - Admin ID ###### Create or Update Company - Name - Company ID - Plan - Size - Website - Industry - Custom Attributes - Remote Created At - Monthly Spend ###### Create Ticket - Ticket Type - Contacts - Company ID - Created At - Assignment ###### Delete Company - ID - Object - Deleted ###### Delete Contact - Type - ID - External ID ###### Delete Ticket - ID - Object - Deleted ###### Detach Contact from Company ###### Get List of Companies ###### Get List of Company's Contacts - Type - ID - External ID - Workspace ID - Role - Email - Email Domain - Phone - Name - Owner ID - Has Hard Bounced - Marked Email As Spam - Unsubscribed From Emails - Created At - Updated At - Signed Up At - Last Seen At - Last Replied At - Last Contacted At - Last Email Opened At - Last Email Clicked At - Language Override - Browser - Browser Version - Browser Language - Os - Android App Name - Android App Version - Android Device - Android Os Version - Android Sdk Version - Android Last Seen At - Ios App Name - Ios App Version - Ios Device - Ios Os Version - Ios Sdk Version - Ios Last Seen At - Custom Attributes - Avatar - Tags - Notes - Companies - Location - Social Profiles ###### Get List of Company's Segments - Type - ID - Name - Created At - Updated At - Person Type - Count ###### Get List of Contact's Companies - Type - Companies - Total Count - Pages ###### Get List of Contact's Notes - Type - ID - Created At - Contact - Author - Body ###### Get List of Contact's Segments - Type - ID - Name - Created At - Updated At - Person Type - Count ###### Get List of Contact's Tags - Type - ID - Name - Applied At - Applied By ###### Get List of Contacts ###### Get List of Tickets - Type - Tickets - Total Count - Pages ###### Merge Lead and User ###### Remove Tag from Ticket - Type - ID - Name - Applied At - Applied By ###### Reply to Ticket - Type - ID - Part Type - Body - Created At - Updated At - Author - Attachments - Redacted ###### Retrieve Company ###### Retrieve Contact ###### Retrieve Note - Type - ID - Created At - Contact - Author - Body ###### Retrieve Ticket - Type - ID - Ticket ID - Category - Ticket Attributes - Ticket State - Ticket Type - Contacts - Admin Assignee ID - Team Assignee ID - Created At - Updated At - Open - Snoozed Until - Linked Objects - Ticket Parts - Is Shared ###### Scroll Over Companies ###### Search for Contacts - Type - Data - Total Count - Pages ###### Unarchive Contact - Type - ID - External ID ###### Update Contact - Role - External ID - Email - Phone - Name - Avatar - Signed Up At - Last Seen At - Owner ID - Unsubscribed From Emails - Custom Attributes ###### Update Ticket - Ticket Attributes - Ticket State ID - Company ID - Open - Is Shared - Snoozed Until - Admin ID - Assignee ID ###### Count Enterprise Trees Planted Retrieve the number of trees planted by an enterprise for the specified date range - Count ###### Count Trees for a User Retrieve the number of trees planted by a specific user - Enterprise ID - User - Count ###### Get List of Projects Obtain a list of reforestation projects - ID - Name - Reforestation Project Description En - Reforestation Project State En - Reforestation Project Country En - Reforestation Project Website En ###### Plant Trees Send a request to plant trees for a chosen reforestation project - Uuid - Created - Tree Count - Enterprise ID - Project ID - User ###### Retrieve Project Grab all details about a single reforestation project - Created - Updated - ID - Reforestation Company Name En - Reforestation Company Name Fr - Reforestation Company Address En - Reforestation Company Address Fr - Reforestation Company Website En - Reforestation Company Website Fr - Reforestation Project Country En - Reforestation Project Country Fr - Reforestation Project Description En - Reforestation Project Description Fr - Reforestation Project Image U R L En - Reforestation Project Image U R L Fr - Reforestation Project State En - Reforestation Project State Fr - Reforestation Project Website En - Reforestation Project Website Fr ## Integrate Digital Humani with Intercom today. 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