Delighted to WordPress Integration | MESA

Connect Delighted to WordPress and automate your tasks

Why integrate Delighted with WordPress

The Delighted to WordPress integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Create WordPress content from Shopify product and order data

When a product is added or updated in Shopify, MESA creates or updates the corresponding content in WordPress — a page, a post, a product description. Your site stays current with your store without anyone duplicating the work across both platforms.

Trigger Shopify workflows from WordPress form submissions

When a visitor submits a form on your WordPress site — a wholesale inquiry, a custom order request, a contact form — MESA creates the corresponding record in Shopify and kicks off the right workflow. Your website becomes the starting point for automation, not just a static front door.

Keep customer accounts consistent across WordPress and Shopify

When a customer registers or updates their account on your WordPress site, MESA syncs their details to Shopify. Your store and your site share a single view of every customer without periodic reconciliation.

Build any Delighted and WordPress automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Comment Published

Starts when a comment is published.

Media Published

Starts when a media is published.

Page Published

Starts when a page is published.

Post Published

Starts when a post is published.

Person Unsubscribed

Starts when a customer unsubscribes from a list.

Survey Response

Starts when a customer responds to a survey.

Create Category

Create a category.

Create Comment

Create a comment.

Create Page

Create a page.

Create Post

Create a post.

Create Tag

Create a tag.

Delete Category

Remove a category.

Delete Comment

Remove a comment.

Delete Page

Remove a page.

Delete Post

Remove a post.

Retrieve Category

Grab all details about the category.

Retrieve Comment

Grab all details about a comment.

Retrieve Media

Grab all details about the media.

Retrieve Page

Grab all details about a page.

Retrieve Post

Grab all details about a post.

Update Category

Modify a category's details.

Update Comment

Modify a comment's details.

Update Page

Modify a page's content.

Update Post

Modify a post's details.

Create Response Survey

Start a new survey for customers.

Delete Pending Survey

Remove surveys with a pending status.

Delete People

Remove existing customer profiles.

Get Metrics

Receive a list of metrics.

List Bounced People

Obtain a list of people who had their surveys bounced.

List People

Obtain a list of existing customers.

List Responses Survey

Obtain a list of responses from existing surveys.

List Unsubscribed People

Obtain a list of unsubscribed customers.

Send (Create or Update) People

Starts or updates a customer profile.

Unsubscribe People

Remove customers from a list.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.