Connect Delighted to Webhook and automate your tasks

Why integrate Delighted with Webhook

The Delighted to Webhook integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Connect any external app to a MESA workflow

When a third-party service doesn't have a native MESA connector, a webhook URL bridges the gap. Any app that can send an HTTP POST — a platform, a CRM, a custom tool — can trigger a MESA workflow instantly.

Trigger internal workflows from a Slack command

Paste your MESA webhook URL into a Slack slash command and your team can fire automation directly from a message. No dashboard required — a typed command starts the process.

Receive orders from platforms outside Shopify

When orders come in from a marketplace, wholesale portal, or custom storefront, a webhook hands the data to MESA. From there, MESA routes fulfillment, updates inventory, and syncs records automatically.

Build any Delighted and Webhook automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Webhook Received

Trigger a workflow when a webhook is sent to a specific URL.

Person Unsubscribed

Starts when a customer unsubscribes from a list.

Survey Response

Starts when a customer responds to a survey.

Create Response Survey

Start a new survey for customers.

Delete Pending Survey

Remove surveys with a pending status.

Delete People

Remove existing customer profiles.

Get Metrics

Receive a list of metrics.

List Bounced People

Obtain a list of people who had their surveys bounced.

List People

Obtain a list of existing customers.

List Responses Survey

Obtain a list of responses from existing surveys.

List Unsubscribed People

Obtain a list of unsubscribed customers.

Send (Create or Update) People

Starts or updates a customer profile.

Unsubscribe People

Remove customers from a list.

Expert support included

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delighted with Webhook today.

Enjoy a 7-day free trial. Get your first workflow in minutes.