Connect Delighted to Tracktor and automate your tasks

Activity reports

MESA's Delighted to Tracktor integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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★★★★★ 4.9 rating on Shopify App Store

Start your first automated workflow

Use pre-made workflow templates to get started quickly.

Send NPS Survey to Customers After Order Delivery

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Why integrate Delighted with Tracktor

The Delighted to Tracktor integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Trigger post-shipment workflows the moment a Tracktor status changes

When Tracktor updates a shipment status — in transit, out for delivery, delivered — MESA kicks off the right next step in Shopify or a connected tool. Your post-purchase workflows run on what's actually happening with each package, not on a fixed schedule.

Keep Shopify customer records current with delivery outcomes

When Tracktor logs a delivery event — a successful delivery, a failed attempt, an exception — MESA updates the customer's Shopify record with the outcome. Your team and connected tools always reflect where each order ended up without manual updates or dashboard monitoring.

Trigger marketing flows from Tracktor delivery events

When Tracktor confirms a delivery, MESA sends the signal to Klaviyo or Omnisend and starts the right post-purchase sequence. Your review request, loyalty point, or re-engagement flow fires at the exact moment the customer has their product in hand.

Build any Delighted and Tracktor automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Fulfillment is Pre Transit

Starts when a fulfillment's status changes to Pre Transit.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status is Delivered

Starts when a fulfillment's status changes to Delivered.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status is In Transit

Starts when a fulfillment's status changes to In Transit.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status is Out For Delivery

Starts when a fulfillment's status changes to Out For Delivery.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Fulfillment Status Updated

Starts when a fulfillment's status is updated with new information.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Person Unsubscribed

Starts when a customer unsubscribes from a list.

Survey Response

Starts when a customer responds to a survey.

Retrieve Fulfillment

Grab all details about the order's fulfillment including tracking status updates.

• Tracking URL
• Order Name
• Tracking Number
• Latest Status
• Carrier
• Line Items
• Fulfillment ID
• Order ID
• Is Automatic
• Shopify Carrier
• Shipment Status
• Exception Status
• Fulfillment Status
• Shop URL
• Status

Retrieve Order

Grab all details about the order including all fulfillment tracking status updates.

• Order ID
• Order Name
• Order Email
• Order Phone
• Tracking URL
• Fulfillments
• Customer First Name
• Customer Last Name
• Customer Full Name
• Total Price
• Line Item Count
• Days Since Ordered
• Automatic Carrier Updates
• Order Created At
• Order Source Name
• Exception Statuses
• Statuses

Update Order's Manual Status

Update an order's manual status with new information.

• Status
• Automatic Carrier Updates
• Force Updates

Create Response Survey

Start a new survey for customers.

Delete Pending Survey

Remove surveys with a pending status.

Delete People

Remove existing customer profiles.

Get Metrics

Receive a list of metrics.

List Bounced People

Obtain a list of people who had their surveys bounced.

List People

Obtain a list of existing customers.

List Responses Survey

Obtain a list of responses from existing surveys.

List Unsubscribed People

Obtain a list of unsubscribed customers.

Send (Create or Update) People

Starts or updates a customer profile.

Unsubscribe People

Remove customers from a list.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delighted with Tracktor today.

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