Connect Delighted to TikTok and automate your tasks

Why integrate Delighted with TikTok

The Delighted to TikTok integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Sync Shopify audiences to TikTok Ads in real time

When a customer's tags, purchase history, or lifecycle stage changes in Shopify, MESA updates the corresponding TikTok Ads audience. Your campaigns always target the right people without manual list exports or scheduled syncs.

Build retargeting audiences from Shopify customer behavior

When a customer abandons checkout, completes a first purchase, or crosses a spend threshold, MESA adds them to the right TikTok Ads audience automatically. Your retargeting runs on live customer behavior, not a weekly CSV upload.

Pause or adjust campaigns when inventory runs low

When stock drops below a threshold in Shopify, MESA triggers a TikTok Ads update — pausing a campaign, adjusting a budget, or flagging it for review. You stop spending on products you can't fulfill without monitoring ad accounts separately.

Build any Delighted and TikTok automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Lead Created

Starts when an instant form lead is submitted.

• Request ID
• Entry
• Time

Person Unsubscribed

Starts when a customer unsubscribes from a list.

Survey Response

Starts when a customer responds to a survey.

Create Ad

Create a TikTok ad.

• Advertiser ID
• Adgroup ID
• Creatives

Create Ad Group

Create a new ad group.

• Advertiser ID
• Adgroup Name
• Campaign ID
• Budget Mode
• Budget
• Placement Type
• Placement
• External Type
• Location
• Schedule Type
• Schedule Start Time
• Optimize Goal
• Billing Event
• Cpv Video Duration
• Bid
• External Action
• Schedule End Time

Create Campaign

Create a new campaign.

• Advertiser ID
• Budget
• Budget Mode
• Objective Type
• Campaign Name

Custom Report

Create a custom report.

List Ad Group

Obtain a list of ad groups.

• Total Number
• Page
• Page Size
• Total Page

List Ads

Obtain a list of ads.

• Total Number
• Page
• Page Size
• Total Page

List Campaigns

Obtain a list of campaigns.

• Total Number
• Page
• Page Size
• Total Page

Retrieve Ad Group Summary Report

Query the daily reporting data of ad groups within a certain period of time.

Retrieve Auction Campaign Summary Report

Query the daily reporting data of auction campaigns within a certain period of time.

Update Ad

Modify an existing ad.

• Advertiser ID
• Adgroup ID
• Creatives

Update Ad Group

Modify an existing ad group.

• Advertiser ID
• Adgroup Name
• Adgroup ID
• Operation System
• Category
• Keywords
• Location
• Schedule Type
• Schedule End Time
• Dayparting
• Bid
• Conversion Bid
• Budget Mode
• Budget
• Bid Type

Update Ad Group Status

Delete, disable, or enable an existing ad group.

• Advertiser ID
• Adgroup Ids
• Opt Status

Update Ad Status

Delete, disable, or enable an existing ad.

Update Campaign

Modify an existing campaign.

• Advertiser ID
• Budget
• Budget Mode
• Objective Type
• Campaign Name
• Campaign ID

Update Campaign Status

Delete, disable, or enable an existing campaign.

• Advertiser ID
• Campaign Ids
• Opt Status

Upload Image

Upload an image to your TikTok Business account.

• Format
• File Name
• Height
• Image ID
• Create Time
• ID
• Size
• URL
• Displayable
• Material ID
• Width
• Modify Time
• Signature

Upload Video

Upload a video to your TikTok Business account.

• Poster URL
• Format
• URL
• File Name
• Video ID
• Displayable
• Material ID
• Height
• Width
• Bit Rate
• Create Time
• Modify Time
• Allowed Placements
• Signature
• Duration
• Allow Download
• ID
• Size

Create Response Survey

Start a new survey for customers.

Delete Pending Survey

Remove surveys with a pending status.

Delete People

Remove existing customer profiles.

Get Metrics

Receive a list of metrics.

List Bounced People

Obtain a list of people who had their surveys bounced.

List People

Obtain a list of existing customers.

List Responses Survey

Obtain a list of responses from existing surveys.

List Unsubscribed People

Obtain a list of unsubscribed customers.

Send (Create or Update) People

Starts or updates a customer profile.

Unsubscribe People

Remove customers from a list.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.