Delighted to Shopify Partner Integration | MESA

Connect Delighted to Shopify Partner and automate your tasks

MESA's Delighted to Shopify Partner integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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★★★★★ 4.9 rating on Shopify App Store

Why integrate Delighted with Shopify Partner

The Delighted to Shopify Partner integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Track client store activity across your agency portfolio

When a significant event occurs in a client's Shopify store — a new order threshold, a product launch, a fulfillment issue — MESA surfaces it to your team through Slack or a shared dashboard. Your agency stays informed across every store without logging into each one separately.

Automate client onboarding when a new store is provisioned

When a new store is added to your Shopify Partners account, MESA kicks off the right onboarding sequence — creating project tasks in ClickUp or Asana, notifying the assigned team member, setting up the client record in your CRM. Your agency's onboarding process runs consistently without manual coordination on every new engagement.

Sync client store data with your reporting and ops tools

When store metrics, order volumes, or app usage change across your client portfolio, MESA pushes the relevant data to Google Sheets, Airtable, or a Google Doc. Your team tracks portfolio health from a single view without pulling reports from each store individually.

Build any Delighted and Shopify Partner automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

App Adjustment Transaction Created

Starts when a transaction corresponding to a refund, downgrade, or adjustment of an app charge is created.

App Credit Applied

Starts when an app credit is applied.

App Credit Created

Starts when a transaction corresponding to an app credit is created.

App Credit Failed

Starts when an app credit has failed.

App Credit Pending

Starts when an app credit is pending.

App Inst Reactivated

Starts when an app relationship is reactivated.

App Installed

Starts when an app is installed.

App Relationship Deactivated

Starts when an app relationship is deactivated.

App Subscription Charge Accepted

Starts when an app subscription charge is accepted.

App Subscription Charge Activated

Starts when a store accepts billing charges.

App Subscription Charge Canceled

Starts when an app subscription charge is canceled.

App Subscription Charge Created

Starts when a transaction corresponding to an app subscription charge is created.

App Subscription Charge Declined

Starts when an app subscription charge is declined.

App Subscription Charge Expires

Starts when an app subscription charge expires.

App Subscription Charge Frozen

Starts when an app subscription charge is frozen.

App Subscription Charge Unfrozen

Starts when an app subscription charge is unfrozen.

App Subscription's Capped Amount Updated

Starts when an app subscription's capped amount is updated.

App Subscription's Capped Amount Updated

Starts when an app subscription's capped amount is approaching 90%.

App Uninstalled

Starts when an app is uninstalled.

App Usage Charge Applied

Starts when an app usage charge is applied.

App Usage Charge Created

Starts when a transaction corresponding to an app usage charge is created.

One-Time App Charge Accepted

Starts when a one-time app charge is accepted.

One-Time App Charge Activated

Starts when a one-time app charge is activated.

One-Time App Charge Created

Starts when a transaction corresponding to a one-time app charge is created.

One-Time App Charge Declined

Starts when a one-time app charge is declined.

One-Time App Charge Expired

Starts when a one-time app charge is expired.

Service Transaction Adjustment Created

Starts when a transaction corresponding to a refund, downgrade, or adjustment of a service sale is created.

Service Transaction Created

Starts when a transaction corresponding to a paid invoice for a service is created.

Shop Referral Transaction Adjustment Created

Starts when a transaction corresponding to a shop referral adjustment is created.

Shop Referral Transaction Created

Starts when a transaction corresponding to a shop referral is created.

Tax Transaction Created

Starts when a tax transaction is created.

Theme Purchased

Starts when a transaction corresponding to a theme is purchased.

Theme Transaction Adjustment Created

Starts when a transaction corresponding to a refund, downgrade, or adjustment of a theme sale is created.

Person Unsubscribed

Starts when a customer unsubscribes from a list.

Survey Response

Starts when a customer responds to a survey.

Create App Credit

Create an app credit.

Get List of Accepted One-Time Charges

Obtain a list of all accepted one-time charges.

Get List of Accepted Subscription Charges

Obtain a list of all accepted subscription charges.

Get List of Activated One-Time Charges

Obtain a list of all activated one-time charges.

Get List of Activated Subscription Charges

Obtain a list of all activated subscription charges.

Get List of App Adjustment Transactions

Obtain a list of transactions corresponding to a refund, downgrade, or adjustment of an app charge.

Get List of App Credits

Obtain a list of transactions corresponding to an app credit.

Get List of App Subscription Charges

Obtain a list of transactions corresponding to an app subscription charge.

Get List of App Usage Charges

Obtain a list of transactions corresponding to an app usage charge.

Get List of Applied Credits

Obtain a list of all applied credits.

Get List of Applied Usage Charges

Obtain a list of all applied usage charges.

Get List of Canceled Subscription Charges

Obtain a list of all canceled subscription charges.

Get List of Deactivated App Relationships

Obtain a list of all deactivated app relationships.

Get List of Declined One-Time Charges

Obtain a list of all declined one-time charges.

Get List of Declined Subscription Charges

Obtain a list of all declined subscription charges.

Get List of Expired One-Time Charges

Obtain a list of all expired one-time charges.

Get List of Expired Subscription Charges

Obtain a list of all expired subscription charges.

Get List of Failed Credits

Obtain a list of all failed credits.

Get List of Frozen Subscription Charges

Obtain a list of all frozen subscription charges.

Get List of Installed App Relationships

Obtain a list of all installed app relationships.

Get List of One-Time App Charges

Obtain a list of transactions corresponding to a one-time app charge.

Get List of Pending Credits

Obtain a list of all pending credits.

Get List of Reactivated App Relationships

Obtain a list of all reactivated app relationships.

Get List of Service Transaction Adjustments

Obtain a list of transactions corresponding to a refund, downgrade, or adjustment of a service sale.

Get List of Service Transactions

Obtain a list of transactions corresponding to a paid invoice for a service.

Get List of Shop Referral Transaction Adjustments

Obtain a list of transactions corresponding to a shop referral adjustment.

Get List of Shop Referral Transactions

Obtain a list of transactions corresponding to a shop referral.

Get List of Subscriptions Approaching Capped Amount

Obtain a list of subscriptions that are approaching capped amount.

Get List of Subscriptions Capped Amount Updated

Obtain a list of all subscriptions that had their capped amount updated.

Get List of Tax Transactions

Obtain a list of tax transactions.

Get List of Theme Purchased Transactions

Obtain a list of transactions corresponding to a theme.

Get List of Theme Transaction Adjustments

Obtain a list of transactions corresponding to a refund, downgrade, or adjustment of a theme sale.

Get List of Transactions

Obtain a list of transactions.

Get List of Unfrozen Subscription Charges

Obtain a list of all unfrozen subscription charges.

Get List of Uninstalled App Relationships

Obtain a list of all uninstalled app relationships.

Retrieve App Adjustment Transaction

Grab all details about a transaction corresponding to a refund, downgrade, or adjustment of an app charge.

Retrieve App Credit

Grab all details about a transaction corresponding to an app credit.

Retrieve App Subscription Charge

Grab all details about a transaction corresponding to an app subscription charge.

Retrieve App Usage Charge

Grab all details about a transaction corresponding to an app usage charge.

Retrieve One-Time App Charge

Grab all details about a transaction corresponding to a one-time app charge.

Retrieve Service Transaction

Grab all details about a transaction corresponding to a paid invoice for a service.

Retrieve Service Transaction Adjustment

Grab all details about a transaction corresponding to a refund, downgrade, or adjustment of a service sale.

Retrieve Shop Referral Transaction

Grab all details about a transaction corresponding to a shop referral.

Retrieve Shop Referral Transaction Adjustment

Grab all details about a transaction corresponding to a shop referral adjustment.

Retrieve Tax Transaction

Grab all details about a tax transaction.

Retrieve Theme Purchased Transaction

Grab all details about a transaction corresponding to a theme.

Retrieve Theme Transaction Adjustment

Grab all details about a transaction corresponding to a refund, downgrade, or adjustment of a theme sale.

Retrieve Transaction

Grab all details about a transaction.

Create Response Survey

Start a new survey for customers.

Delete Pending Survey

Remove surveys with a pending status.

Delete People

Remove existing customer profiles.

Get Metrics

Receive a list of metrics.

List Bounced People

Obtain a list of people who had their surveys bounced.

List People

Obtain a list of existing customers.

List Responses Survey

Obtain a list of responses from existing surveys.

List Unsubscribed People

Obtain a list of unsubscribed customers.

Send (Create or Update) People

Starts or updates a customer profile.

Unsubscribe People

Remove customers from a list.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delighted with Shopify Partner today.

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