Connect Delighted to Shopify Flow and automate your tasks

Activity reports

MESA's Delighted to Shopify Flow integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

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★★★★★ 4.9 rating on Shopify App Store

Why integrate Delighted with Shopify Flow

The Delighted to Shopify Flow integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Extend Flow automations into apps outside Shopify's ecosystem

When a Shopify Flow workflow reaches its limit — an action that requires a third-party app, an external system, or a more complex condition — MESA picks up where Flow leaves off. Your automations cover your entire stack, not just what Flow can reach natively.

Trigger MESA workflows from Shopify Flow events

When Flow completes an action — tagging a customer, updating an order, flagging a risk — MESA uses that signal to kick off the next step in a connected app. Your Flow automations and MESA workflows operate as a single, coordinated layer across your store.

Pass Shopify Flow data into your external tools automatically

When Flow processes an order, customer, or product event, MESA routes the relevant data to your CRM, email platform, or ops tools in real time. Your external systems stay current with what Flow is doing inside Shopify without a separate sync or manual export step.

Build any Delighted and Shopify Flow automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Respond to Flow Action

Starts when Shopify Flow responds to an action.

Shopify Flow Sent Customer

MESA received a customer from Shopify Flow.

• Address 1
• Address 2
• City
• Company
• Country
• Country Code
• Country Name
• Default
• First Name
• ID
• Last Name
• Name
• Phone
• Province
• Province Code
• Zip

Shopify Flow Sent Order

MESA received an order from Shopify Flow.

• App ID
• Billing Address
• Browser Ip
• Buyer Accepts Marketing
• Cancel Reason
• Cancelled At
• Client Details
• Closed At
• Company
• Confirmation Number
• Created At
• Currency
• Current Total Additional Fees Set
• Current Total Discounts
• Current Total Discounts Set
• Current Total Duties Set
• Current Total Price
• Current Total Price Set
• Current Subtotal Price
• Current Subtotal Price Set
• Current Total Tax
• Current Total Tax Set
• Customer
• Customer Locale
• Discount Applications
• Discount Codes
• Email
• Estimated Taxes
• Financial Status
• Fulfillments
• Fulfillment Status
• ID
• Inventory Behaviour
• Landing Site
• Line Items
• Merchant Of Record App ID
• Name
• Note
• Note Attributes
• Number
• Order Number
• Original Total Additional Fees Set
• Original Total Duties Set
• Payment Terms
• Payment Gateway Names
• Phone
• Po Number
• Presentment Currency
• Processed At
• Referring Site
• Refunds
• Shipping Address
• Shipping Lines
• Source Name
• Source Identifier
• Source URL
• Subtotal Price
• Subtotal Price Set
• Tags
• Tax Lines
• Taxes Included
• Test
• Total Discounts
• Total Discounts Set
• Total Line Items Price
• Total Line Items Price Set
• Total Outstanding
• Total Price
• Total Price Set
• Total Shipping Price Set
• Total Tax
• Total Tax Set
• Total Tip Received
• Total Weight
• Updated At
• User ID
• Order Status URL

Shopify Flow Sent Product

MESA received a product from Shopify Flow.

• Body HTML
• Created At
• Handle
• ID
• Images
• Options
• Product Type
• Published At
• Status
• Tags
• Template Suffix
• Title
• Updated At
• Variants
• Vendor

Person Unsubscribed

Starts when a customer unsubscribes from a list.

Survey Response

Starts when a customer responds to a survey.

Send Custom Data

Send an event action to a workflow in Shopify Flow.

• Message

Send Customer

Send a customer to Shopify Flow using its Shopify Customer ID.

• Message

Send Order

Send an order to Shopify Flow using its Shopify Order ID.

• Message

Send Product

Send a product to Shopify Flow using its Shopify Product ID.

• Message

Trigger a Flow Workflow

Send an event action to a workflow in Shopify Flow.

• Message

Create Response Survey

Start a new survey for customers.

Delete Pending Survey

Remove surveys with a pending status.

Delete People

Remove existing customer profiles.

Get Metrics

Receive a list of metrics.

List Bounced People

Obtain a list of people who had their surveys bounced.

List People

Obtain a list of existing customers.

List Responses Survey

Obtain a list of responses from existing surveys.

List Unsubscribed People

Obtain a list of unsubscribed customers.

Send (Create or Update) People

Starts or updates a customer profile.

Unsubscribe People

Remove customers from a list.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.

Integrate Delighted with Shopify Flow today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

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