Connect Delighted to Mixpanel and automate your tasks

Why integrate Delighted with Mixpanel

The Delighted to Mixpanel integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Send Shopify order and customer events to Mixpanel automatically

When an order is placed, a customer is created, or a key lifecycle event occurs in Shopify, MESA sends the event data to Mixpanel in real time. Your product analytics reflect what's actually happening in your store without a custom data pipeline or manual exports.

Trigger Shopify workflows from Mixpanel behavioral signals

When a customer's behavior in Mixpanel crosses a threshold — a drop in engagement, a high-intent action, a funnel completion — MESA kicks off the right workflow in Shopify. Your store responds to how customers behave across your full product experience, not just their order history.

Keep customer cohorts current as Shopify data changes

When a customer's order history, tags, or lifecycle stage changes in Shopify, MESA updates the corresponding Mixpanel user profile. Your cohorts and funnels always reflect the full picture of each customer without anyone reconciling the two platforms manually.

Build any Delighted and Mixpanel automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Person Unsubscribed

• Starts when a customer unsubscribes from a list.

Survey Response

• Starts when a customer responds to a survey.

Analyze Event Frequency

• Track how often users perform specific events.

Analyze User Retention

• See how often users return after their first event.

Average Events by Time

• Calculate the average of a value across events over time.

Bucket Events by Value

• Group event values into numeric ranges.

• Series

• Values

Create an Event

• Send a new event to Mixpanel.

Delete a Profile

• Permanently remove a user or group profile.

Delete Profile Properties

• Remove specific properties from a user profile.

Download Event Data

• Retrieve event data.

• Event

• Properties

Get Funnel Report Data

• View results from a saved funnel report.

• Dates

Get Insight Report Data

• Pull data from your saved insights.

• Computed At

• Date Range

• Headers

• Series

Get Profile Details

• Retrieve a user or group profile’s information.

• Page

• Page Size

• Session ID

• Status

• Total

• Results

Get Today’s Top Events

• See today’s most frequent events and compare to yesterday.

• Amount

• Event

• Percent Change

Get Top Event Properties

• See the most common properties tied to an event.

Get Top Events (Last 31 Days)

• View the most common events over the past month.

Get Top Property Values

• View the most frequent values for a specific property.

List Lookup Tables

• View available lookup tables in your project.

• Code

• Status

• Results

List Saved Cohorts

• View all saved user cohorts.

• Count

• Is Visible

• Description

• Created

• Project ID

• ID

• Name

List Saved Funnels

• Get all saved funnel reports in your project.

• Funnel ID

• Name

Overwrite Profile Properties

• Replace all profile properties with new values.

Segment Events by Property

• View events grouped by selected properties.

• Series

• Values

Set Profile Properties

• Add or update profile properties without removing existing ones.

Sum Events by Time

• Calculate the total of a value across events over time.

• Status

• Computed At

• Results

Summarize Event Counts Over Time

• Get unique, total, or average event counts over time.

• Series

• Values

Summarize Property Values Over Time

• Get unique, total, or average property data over time.

• Series

• Values

View Profile’s Event Activity

• See all events performed by a profile.

• Status

• Results

Create Response Survey

• Start a new survey for customers.

Delete Pending Survey

• Remove surveys with a pending status.

Delete People

• Remove existing customer profiles.

Get Metrics

• Receive a list of metrics.

List Bounced People

• Obtain a list of people who had their surveys bounced.

List People

• Obtain a list of existing customers.

List Responses Survey

• Obtain a list of responses from existing surveys.

List Unsubscribed People

• Obtain a list of unsubscribed customers.

Send (Create or Update) People

• Starts or updates a customer profile.

Unsubscribe People

• Remove customers from a list.