Connect Delighted to Globo Product Options and automate your tasks

Why integrate Delighted with Globo Product Options

The Delighted to Globo Product Options integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Send each option order to the right vendor by SKU

When a Globo order contains a specific option SKU — a custom dimension, material, or finish — MESA routes it to the corresponding vendor, print provider, or fulfillment partner. The right order goes to the right place without anyone reading line items.

Tag orders the moment options are chosen

Globo's Advanced plan adds custom order tags based on selections. MESA reads those tags the moment an order is created and triggers downstream actions — routing, notifications, or data logging — without any manual review.

Track inventory across every custom option variant

MESA monitors stock levels for Globo option variants by SKU, triggering low-stock alerts or reorder actions before a popular customization goes unavailable. Your team knows before customers see a sold-out option on the product page.

Build any Delighted and Globo Product Options automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Order Created

Starts when a Shopify order with line item details is created.

• Fields
  • Variant ID
  • Quantity
  • Title
  • Sku
  • Price
  • Properties
  • Applied Discount

Person Unsubscribed

Starts when a customer unsubscribes from a list.

Survey Response

Starts when a customer responds to a survey.

Get List of Orders

Obtain a list of Shopify Orders that have Globo Product Options fields

• Line Items
• Order

Create Response Survey

Start a new survey for customers.

Delete Pending Survey

Remove surveys with a pending status.

Delete People

Remove existing customer profiles.

Get Metrics

Receive a list of metrics.

List Bounced People

Obtain a list of people who had their surveys bounced.

List People

Obtain a list of existing customers.

List Responses Survey

Obtain a list of responses from existing surveys.

List Unsubscribed People

Obtain a list of unsubscribed customers.

Send (Create or Update) People

Starts or updates a customer profile.

Unsubscribe People

Remove customers from a list.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delighted with Globo Product Options today.

Enjoy a 7-day free trial. Get your first workflow in minutes.