Delighted to FTP Integration | MESA
Connect Delighted to FTP and automate your tasks
Describe to build
Activity reports
Fully supported
MESA's Delighted to FTP integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
Why integrate Delighted with FTP
The Delighted to FTP integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Send Delighted surveys at the right moment in the customer journey
When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.
Sync Delighted survey responses back to Shopify customer records
When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.
Alert your team when a low NPS or CSAT score needs immediate follow-up
When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.
Receive inventory updates from your supplier
When a supplier drops a CSV on your FTP server, MESA picks it up on schedule and updates Shopify product inventory automatically. Stock levels stay accurate without manual imports or copy-paste.
Send order files to your fulfillment partner
After orders are placed, MESA generates a formatted CSV and uploads it to your 3PL's FTP server. Your fulfillment partner has what they need without manual exports or email attachments.
Sync product catalog updates from a supplier feed
MESA reads your supplier's product file on a schedule and maps the data to Shopify's format. New SKUs, updated prices, and changed descriptions land in your store without manual intervention.
Build any Delighted and FTP automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Fetch CSV File
Fetch a CSV file that matches a pattern from a FTP server.
Fetch CSV File Row Created
Fetch a CSV file when a new row is created.
Fetch FTP File
Fetch a file that matches a pattern from a FTP server.
Fetch XML File
Fetch a XML file that matches a pattern from a FTP server.
Person Unsubscribed
Starts when a customer unsubscribes from a list.
Survey Response
Starts when a customer responds to a survey.
Add or Update Rows in CSV
Retrieve a CSV file from your FTP server to add new rows or update existing ones based on specific criteria.
Query Rows
Retrieve a CSV file from your FTP server to search for rows that match specific criteria and identify updates or additions.
Save FTP file
Save a file to a FTP server.
Create Response Survey
Start a new survey for customers.
Delete Pending Survey
Remove surveys with a pending status.
Delete People
Remove existing customer profiles.
Get Metrics
Receive a list of metrics.
List Bounced People
Obtain a list of people who had their surveys bounced.
List People
Obtain a list of existing customers.
List Responses Survey
Obtain a list of responses from existing surveys.
List Unsubscribed People
Obtain a list of unsubscribed customers.
Send (Create or Update) People
Starts or updates a customer profile.
Unsubscribe People
Remove customers from a list.
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Delighted with FTP today.
Enjoy a 7-day free trial. Get your first workflow in minutes.