Delighted to Digital Humani Integration | MESA

Connect Delighted to Digital Humani and automate your tasks

Why integrate Delighted with Digital Humani

The Delighted to Digital Humani integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send Delighted surveys at the right moment in the customer journey

When a Shopify order is delivered, a return is completed, or a customer hits a milestone, MESA triggers the right Delighted survey automatically. Your feedback arrives when the experience is still fresh, not on a fixed schedule disconnected from what just happened.

Sync Delighted survey responses back to Shopify customer records

When a customer completes a Delighted survey, MESA updates their Shopify record with the score, sentiment, and key details. Your customer profiles reflect how people feel about your brand, not just what they bought.

Alert your team when a low NPS or CSAT score needs immediate follow-up

When a Delighted response comes in below a threshold, MESA notifies the right person through Slack or email with the customer's order context already attached. Your team responds while the customer is still reachable and the situation is still recoverable.

Plant a tree with every Shopify order automatically

When an order is placed in Shopify, MESA sends the corresponding request to Digital Humani and plants a tree on your brand's behalf. Every sale contributes to reforestation without anyone manually tracking or submitting planting requests.

Give customers proof of their environmental impact

When a tree is planted through Digital Humani, MESA updates the customer's Shopify record and can trigger a Klaviyo email with the details. Your customers see the direct result of their purchase without your team doing anything by hand.

Scale your reforestation impact with customer milestones

When a customer hits a threshold in Shopify — a spend level, a loyalty tier, a repeat purchase — MESA plants additional trees through Digital Humani on their behalf. Your sustainability program grows with your most engaged customers, not just your order volume.

Build any Delighted and Digital Humani automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Person Unsubscribed

Starts when a customer unsubscribes from a list.

Survey Response

Starts when a customer responds to a survey.

Count Enterprise Trees Planted

Retrieve the number of trees planted by an enterprise for the specified date range

Count Trees for a User

Retrieve the number of trees planted by a specific user

Get List of Projects

Obtain a list of reforestation projects

Plant Trees

Send a request to plant trees for a chosen reforestation project

Retrieve Project

Grab all details about a single reforestation project

Create Response Survey

Start a new survey for customers.

Delete Pending Survey

Remove surveys with a pending status.

Delete People

Remove existing customer profiles.

Get Metrics

Receive a list of metrics.

List Bounced People

Obtain a list of people who had their surveys bounced.

List People

Obtain a list of existing customers.

List Responses Survey

Obtain a list of responses from existing surveys.

List Unsubscribed People

Obtain a list of unsubscribed customers.

Send (Create or Update) People

Starts or updates a customer profile.

Unsubscribe People

Remove customers from a list.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delighted with Digital Humani today.

Enjoy a 7-day free trial. Get your first workflow in minutes.