# Connect Delay to Tracktor and automate your tasks ## Describe to build ### Activity reports Fully supported MESA's Delay to Tracktor integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store ## Start your first automated workflow Use pre-made workflow templates to get started quickly. ### Send Email Notifications for Delayed Deliveries [View template](/content/templates/send-email-if-package-not-delivered/index.html) ### Email Notification for Delayed Packages in Transit [View template](/content/templates/email-alert-for-delayed-package/index.html) ### Get SMS Alerts for Delayed Shopify Orders in Transit [View template](/content/templates/send-sms-alert-for-delayed-order-transit/index.html) ### Send NPS Survey to Customers After Order Delivery [View template](/content/templates/send-nps-survey-after-shopify-order-delivery/index.html) ### Send Stamped.io Review Request After Order Delivery [View template](/content/templates/send-stamped-io-review-request-after-order-delivery/index.html) ### Get SMS Alerts for Delayed Packages in Transit [View template](/content/templates/receive-sms-alert-for-delayed-package-in-transit/index.html) ## Why integrate Delay with Tracktor The Delay to Tracktor integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Send a review request days after delivery Add a delay after an order ships before MESA sends a review request. The message reaches customers after they've had time to use the product — not the moment it leaves the warehouse. ### Give customers a window to cancel before fulfillment After an order is placed, MESA waits before triggering fulfillment steps. Customers who need to correct an address or cancel have a window to act before the process begins. ### Flag orders that haven't shipped within your SLA MESA delays a set number of days after an order is placed, then checks whether it's been fulfilled. If not, your team gets an alert — or an action fires — before the customer notices. ### Trigger post-shipment workflows the moment a Tracktor status changes When Tracktor updates a shipment status — in transit, out for delivery, delivered — MESA kicks off the right next step in Shopify or a connected tool. Your post-purchase workflows run on what's actually happening with each package, not on a fixed schedule. ### Keep Shopify customer records current with delivery outcomes When Tracktor logs a delivery event — a successful delivery, a failed attempt, an exception — MESA updates the customer's Shopify record with the outcome. Your team and connected tools always reflect where each order ended up without manual updates or dashboard monitoring. ### Trigger marketing flows from Tracktor delivery events When Tracktor confirms a delivery, MESA sends the signal to Klaviyo or Omnisend and starts the right post-purchase sequence. Your review request, loyalty point, or re-engagement flow fires at the exact moment the customer has their product in hand. ## Build any Delay and Tracktor automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Fulfillment is Pre Transit Starts when a fulfillment's status changes to Pre Transit. - Tracking URL - Order Name - Tracking Number - Latest Status - Carrier - Line Items - Fulfillment ID - Order ID - Is Automatic - Shopify Carrier - Shipment Status - Exception Status - Fulfillment Status - Shop URL - Status ###### Fulfillment Status is Delivered Starts when a fulfillment's status changes to Delivered. ###### Fulfillment Status is In Transit Starts when a fulfillment's status changes to In Transit. ###### Fulfillment Status is Out For Delivery Starts when a fulfillment's status changes to Out For Delivery. ###### Fulfillment Status Updated Starts when a fulfillment's status is updated with new information. ###### Retrieve Fulfillment Grab all details about the order's fulfillment including tracking status updates. ###### Retrieve Order Grab all details about the order including all fulfillment tracking status updates. - Order ID - Order Name - Order Email - Order Phone - Tracking URL - Fulfillments - Customer First Name - Customer Last Name - Customer Full Name - Total Price - Line Item Count - Days Since Ordered - Automatic Carrier Updates - Order Created At - Order Source Name - Exception Statuses - Statuses ###### Update Order's Manual Status Update an order's manual status with new information. - Status - Automatic Carrier Updates - Force Updates ###### Delay Delay or pause any workflow before moving on to the next step. ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Delay with Tracktor today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html)