Connect Delay to Sendlane and automate your tasks

Why integrate Delay with Sendlane

The Delay to Sendlane integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Send a review request days after delivery

Add a delay after an order ships before MESA sends a review request. The message reaches customers after they've had time to use the product — not the moment it leaves the warehouse.

Give customers a window to cancel before fulfillment

After an order is placed, MESA waits before triggering fulfillment steps. Customers who need to correct an address or cancel have a window to act before the process begins.

Flag orders that haven't shipped within your SLA

MESA delays a set number of days after an order is placed, then checks whether it's been fulfilled. If not, your team gets an alert — or an action fires — before the customer notices.

Keep Sendlane profiles current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Sendlane profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

Trigger Sendlane automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Sendlane and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Sendlane status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand.

Build any Delay and Sendlane automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Add Contact Custom Field

Add a custom field on a contact.

• ID
• Custom Field ID
• Name
• Value
• Created At

Add Contact Tag

Add a contact tag.

Add SMS Consent to Contact

Add SMS consent to a contact. This must be enabled in your account by contacting Sendlane support.

Create and Add Contact to List

Create and add a new contact to a list.

• Contacts

Create Custom Field

Create a custom field.

• ID
• Name
• Type
• Created At

Create Domain Suppression

Create a domain suppression.

• ID
• Domain

Create Email Suppression

Create an email suppression.

• Email
• List ID

Create List

Create a list.

• Name
• Description
• Sender ID

Create Sender

Create a sender.

• ID
• Address 1
• City
• Company
• Country
• From Email
• From Name
• Reply Email
• State Code
• Postal Code
• Is Default
• Created At
• Updated At
• Deleted At

Create Tag

Create a tag.

• ID
• Name
• Audience Count
• Created At

Delete Contact

Remove a contact from a list.

• Message

Delete Contact's Tag

Remove a tag from a contact.

• Message

Get List of Back in Stock Contacts

Obtain a list of back in stock contacts.

• ID
• Email
• Phone
• Shop
• Platform
• Product ID
• Sku

Get List of Campaigns

Obtain a list of campaigns.

• ID
• Name
• Status
• Scheduled At
• Sent At
• Created At
• Updated At

Retrieve Campaign

Grab all details about a campaign.

• ID
• Name
• Status
• Scheduled At
• Sent At
• Created At
• Updated At

Retrieve Contact

Grab all details about a contact.

• ID
• Custom Fields
• Email
• First Name
• Is Active
• Integration Customer
• Last Name
• Lifetime Value
• Lists
• Phone
• Sms Consent
• Tags

Expert support included

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Delay with Sendlane today.

Enjoy a 7-day free trial. Get your first workflow in minutes.