Delay to Rivo Integration | MESA
Connect Delay to Rivo and automate your tasks
Why integrate Delay with Rivo
The Delay to Rivo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Send a review request days after delivery
Add a delay after an order ships before MESA sends a review request. The message reaches customers after they've had time to use the product — not the moment it leaves the warehouse.
Give customers a window to cancel before fulfillment
After an order is placed, MESA waits before triggering fulfillment steps. Customers who need to correct an address or cancel have a window to act before the process begins.
Flag orders that haven't shipped within your SLA
MESA delays a set number of days after an order is placed, then checks whether it's been fulfilled. If not, your team gets an alert — or an action fires — before the customer notices.
Keep loyalty status current across your marketing tools
When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates.
Enroll customers in Rivo based on Shopify purchase behavior
When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand.
Trigger loyalty rewards at the moments that drive retention
When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle.
Build any Delay and Rivo automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Customer VIP Tier Updated
- ID
- Vip Tier ID
- Started At
- Internal Note
- External Note
- Customer
- Vip Tier
Loyalty Points Earned
- ID
- Points Amount
- Applied At
- Internal Note
- External Note
- Event Type
- Source
- Customer
Points Redemption Created
- Applied At
- Code
- Customer
- Expires At
- ID
- Name
- Points Amount
- Referred Email
- Refunded At
- Reward
- Terms Of Service
- Reward ID
- Source
- Used At
Add Points to Customer's Points Balance
- Type
- ID
- Attributes
Create Points Redemption
- Customer Identifier
- Reward ID
- Points Amount
Create Referral
Get List of Customers
- Type
- ID
- Attributes
Get List of Earning Rules
- Type
- ID
- Attributes
Get List of Points Events
- Type
- ID
- Attributes
Get List of Points Redemptions
- Type
- ID
- Attributes
Get List of Referrals
Get List of Rewards
- Type
- ID
- Attributes
Get List of VIP Tiers
- Type
- ID
- Attributes
Retrieve Customer
- Type
- ID
- Attributes
Retrieve VIP Tier
- Type
- ID
- Attributes
Update Customer
- Dob
Update Customer's VIP Tier
- Vip Tier ID
- Internal Note
- Skip Email
Delay
Delay or pause any workflow before moving on to the next step.
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Delay with Rivo today.
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