# Connect Delay to Omnisend and automate your tasks ## Activity reports Fully supported MESA's Delay to Omnisend integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes. [Try MESA for free](/content/pricing/index.html) ★★★★★ 4.9 rating on Shopify App Store ## Why integrate Delay with Omnisend The Delay to Omnisend integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### Send a review request days after delivery Add a delay after an order ships before MESA sends a review request. The message reaches customers after they've had time to use the product — not the moment it leaves the warehouse. ### Give customers a window to cancel before fulfillment After an order is placed, MESA waits before triggering fulfillment steps. Customers who need to correct an address or cancel have a window to act before the process begins. ### Flag orders that haven't shipped within your SLA MESA delays a set number of days after an order is placed, then checks whether it's been fulfilled. If not, your team gets an alert — or an action fires — before the customer notices. ### Keep Omnisend contacts current as customers shop in Shopify When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Omnisend contact profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync. ### Trigger Omnisend automations from any Shopify event When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Omnisend and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers. ### Suppress the right customers from campaigns at the right time When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Omnisend contact status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand between sends. ## Build any Delay and Omnisend automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ###### Cart Created Starts when a cart is created. - Contact ID - Cart ID - Email - Phone - Created At - Updated At - Currency - Cart Sum - Cart Recovery URL - Products ###### Order Created Starts when an order is created. - Order ID - Email - Phone - Contact ID - Order Number - Cart ID - Shipping Method - Tracking Code - Courier Title - Courier URL - Order URL - Source - Discount Code - Discount Value - Discount Type - Currency - Order Sum - Sub Total Sum - Discount Sum - Tax Sum - Shipping Sum - Created At - Updated At - Canceled Date - Cancel Reason - Payment Method - Payment Status - Fulfillment Status - Contact Note - Billing Address - Shipping Address - Products - Custom Fields ###### Product Created Starts when a product is created. - Product ID - Title - Status - Description - Currency - Product URL - Vendor - Type - Created At - Updated At - Tags - Category Ids - Images - Variants ###### Create Campaign Action Start Start a new campaign action. ###### Create Cart Create a new cart. - Cart ID - Email - Phone - Contact ID - Created At - Updated At - Currency - Cart Sum - Cart Recovery URL - Products ###### Create Cart Product Create a new product. - Currency - Cart Product ID - Product ID - Variant ID - Sku - Title - Description - Quantity - Price - Old Price - Discount - Image URL - Product URL ###### Create Category Create a new category. - Category ID - Title - Created At - Updated At ###### Create Contact Create a new contact. - Email - Email Status - Sms Phone Number - Sms Status - First Name - Last Name - Country - Country Code - State - City - Address - Postal Code - Gender - Birthdate - Custom Properties ###### Create Order Create a new order. ###### Create Product Create a new product. - Product ID - Title - Status - Description - Currency - Product URL - Vendor - Type - Created At - Updated At - Category Ids - Images - Variants ###### Delete Campaign Remove a campaign. ###### Delete Cart Remove a cart. ###### Delete Cart Product Remove a product. ###### Delete Category Remove a category. ###### Delete Contact Remove a contact. ###### Delete Order Remove an order. ###### Delete Product Remove a product. ###### Delete Segment Remove a segment. ###### Delete Segment Contact Remove a segment contact. ###### Get List of Custom Events Obtain a list of custom events. - Event ID - Name - System Name - Enabled - Created At - Updated At - Launched At - Fields ###### List Campaign Obtain a list of campaigns. - Campaign ID - Status - Type - From Name - Subject - URL - Created At - Updated At - Start Date - End Date - Sent - Opened - Clicked - Bounced - Complained - Unsubscribed - All Subscribers - Lists - Segments ###### List Campaign Contact Obtain a list of campaign contacts. - Email - Contact ID - Sent - Opened - Clicked - Bounced - Complained - Unsubscribed ###### List Cart Obtain a list of carts. ###### List Category Obtain a list of categories. - Category ID - Title - Created At - Updated At ###### List Contact Obtain a list of contacts. - Email - Contact ID - Identifiers - Created At - First Name - Last Name - Country - Country Code - State - City - Address - Postal Code - Gender - Birthdate - Custom Properties ###### List Order Obtain a list of orders. ###### List Product Obtain a list of products. - Product ID - Title - Status - Description - Currency - Product URL - Vendor - Type - Created At - Updated At - Tags - Category Ids - Images - Variants ###### List Segment Obtain a list of segments. ###### Replace Cart Swap a cart with new details. - Cart ID ###### Replace Cart Product Swap a product with new details. - Cart ID - Cart Product ID - Product ID - Variant ID ###### Replace Category Swap a category with new details. - Category ID ###### Replace Order Swap an order with new details. - Order ID - Email - Phone ###### Replace Product Swap a product with new details. - Product ID ###### Retrieve Campaign Grab all details about the campaign. ###### Retrieve Campaign Contact Grab all details about the campaign contact. - Email - Contact ID - Sent - Opened - Clicked - Bounced - Complained - Unsubscribed ###### Retrieve Cart Grab all details about the cart. ###### Retrieve Category Grab all details about the category. - Category ID - Title - Created At - Updated At ###### Retrieve Contact Grab all details about the contact. ###### Retrieve Custom Event Grab all details about a custom event. - Event ID - Name - System Name - Enabled - Created At - Updated At - Launched At - Fields ###### Retrieve Order Grab all details about the order. ###### Retrieve Product Grab all details about the product. - Product ID - Title - Status - Description - Currency - Product URL - Vendor - Type - Created At - Updated At - Tags - Category Ids - Images - Variants ###### Retrieve Segment Grab all details about the segment. ###### Trigger Custom Event Trigger a custom event to Omnisend. ###### Trigger or Create Custom Event Trigger or create an event. - Name - System Name - Email - Phone - Fields ###### Update Cart Modify a cart’s details. - Currency - Cart Sum - Cart Recovery URL - Products ###### Update Cart Product Modify a product’s details. - Currency - Product ID - Variant ID - Sku - Title - Description - Quantity - Price - Old Price - Discount - Image URL - Product URL ###### Update Contact Modify a contact’s details. - Email - Email Status - Sms Phone Number - Sms Status - First Name - Last Name - Tags - Country - Country Code - State - City - Address - Postal Code - Gender - Birthdate - Custom Properties ###### Update Order Modify an order’s details. - Tracking Code - Courier Title - Courier URL - Payment Status - Canceled Date - Cancel Reason - Fulfillment Status - Cart ID ###### Update Product Modify a product’s details. - Title - Status - Description - Currency - Product URL - Vendor - Type - Tags - Categories - Images - Variants ###### Delay Delay or pause any workflow before moving on to the next step. ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows. ## Integrate Delay with Omnisend today. Enjoy a 7-day free trial. Get your first workflow in minutes. [Try MESA today →](/content/pricing/index.html)