# Connect Delay to Odoo and automate your tasks

## Why integrate Delay with Odoo

The Delay to Odoo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send a review request days after delivery

Add a delay after an order ships before MESA sends a review request. The message reaches customers after they've had time to use the product — not the moment it leaves the warehouse.

### Give customers a window to cancel before fulfillment

After an order is placed, MESA waits before triggering fulfillment steps. Customers who need to correct an address or cancel have a window to act before the process begins.

### Flag orders that haven't shipped within your SLA

MESA delays a set number of days after an order is placed, then checks whether it's been fulfilled. If not, your team gets an alert — or an action fires — before the customer notices.

### Push every Shopify order into Odoo for back-office processing

When an order is placed in Shopify, MESA sends it to Odoo with the relevant details — line items, customer record, payment status — already populated. Your ERP reflects every sale the moment it happens without a manual import step or a scheduled sync holding things back.

### Keep inventory accurate across Shopify and Odoo in real time

When stock changes in Odoo — a production run completed, a purchase order received, a manual adjustment — MESA updates the corresponding Shopify product availability. Your storefront never oversells what your ERP knows isn't there.

### Sync Shopify customer records with Odoo's CRM and accounting modules

When a new customer places their first Shopify order, MESA creates or updates their record in Odoo across the relevant modules — CRM, accounting, contacts. Your back-office always reflects the same customer your storefront sees without periodic reconciliation between systems.

## Build any Delay and Odoo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Customer Created

Starts when a customer is created

- Is Follower
- Followers
- Messages
- Has Message
- Action Needed

###### Customer Updated

Starts when a customer is updated

###### Inventory Updated

Starts when a product inventory is updated

###### Order Created

Starts when an order is created

- Campaign
- Source
- Medium
- Activities
- Activity State
- Responsible User

###### Order Updated

Starts when an order is updated

###### Product Created

Starts when a product is created

###### Product Updated

Starts when a product is updated

###### Product Variant Created

Starts when a product variant is created

###### Product Variant Updated

Starts when a product variant is updated

###### Retrieve Custom Model

Grab all details about the custom model.

###### Retrieve Customer

Grab all details about the customer.

###### Retrieve Order

Grab all details about the order.

- Campaign
- Source
- Medium
- Activities
- Activity State

###### Retrieve Order Line

Grab all details about the order line.

###### Retrieve Product

Grab all details about the product.

###### Retrieve Product Variant

Grab all details about the product's variant.

###### Update Custom Model

Modify a custom model.

###### Update Customer

Modify a customer's account details.

###### Update Order

Modify an order's details.

###### Update Order Line

Modify an order line.

###### Update Product

Modify a product's details.

###### Update Product Variant

Modify a product's variant.

## Integrate Delay with Odoo today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

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