Delay: Automate Shopify Workflows | MESA
Delay integrations
No-code automations
Delay adds a timed pause
Delay adds a timed pause to any MESA workflow, holding execution for minutes, hours, days, or weeks before the next step runs. Use it to space out communications, build cancellation windows, or catch SLA breaches before customers do. Timing is part of the automation — not an afterthought.
Rating
★★★★★ 4.9 rating on Shopify App Store
Why use built-in Delay
Merchants quickly connect Delay to help them save time and ship faster.
Send a review request days after delivery
Add a delay after an order ships before MESA sends a review request. The message reaches customers after they've had time to use the product — not the moment it leaves the warehouse.
Give customers a window to cancel before fulfillment
After an order is placed, MESA waits before triggering fulfillment steps. Customers who need to correct an address or cancel have a window to act before the process begins.
Flag orders that haven't shipped within your SLA
MESA delays a set number of days after an order is placed, then checks whether it's been fulfilled. If not, your team gets an alert — or an action fires — before the customer notices.
Start your first automated workflow
Use pre-made workflow templates to get started quickly.
Send Email Notifications for Delayed Deliveries
Automatically Add and Remove a “New Arrival” Tag on Shopify Products
Connect Delay to your apps
Automate your work with Delay in less clicks.
Build any workflow with these Delay automation steps
Triggers start a workflow then, actions occur when it's running. Read more in our Delay docs.
No triggers
Try other apps for more options.
Delay
Delay or pause any workflow before moving on to the next step.
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Delay with any app.
Enjoy a 7-day free trial. Get your first workflow in minutes.