# Connect Delay to Gmail and automate your tasks

MESA's Delay to Gmail integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

### Why integrate Delay with Gmail

The Delay to Gmail integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send a review request days after delivery

Add a delay after an order ships before MESA sends a review request. The message reaches customers after they've had time to use the product — not the moment it leaves the warehouse.

### Give customers a window to cancel before fulfillment

After an order is placed, MESA waits before triggering fulfillment steps. Customers who need to correct an address or cancel have a window to act before the process begins.

### Flag orders that haven't shipped within your SLA

MESA delays a set number of days after an order is placed, then checks whether it's been fulfilled. If not, your team gets an alert — or an action fires — before the customer notices.

### Send the right email at the right moment

When an order ships, a customer churns, or inventory runs low, MESA triggers the right Gmail message automatically. No missed sends, no manual follow-up queues.

### Keep your team in the loop on what matters

MESA sends internal Gmail alerts when orders hit thresholds, fulfillment stalls, or tasks need attention. Your team acts on real data, not status update requests.

### Log every outbound email as a record

Every Gmail message MESA sends gets written back to your spreadsheet, CRM, or order notes. You always know what was sent, when, and to whom.

## Build any Delay and Gmail automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

### Receive Email

Trigger a workflow when an email is received.  
- Thread ID  
- From  
- From Name  
- To  
- Cc  
- Bcc  
- Reply To  
- Subject  
- Message  
- Mime Version  
- X Mailer  
- Message ID  
- Snippet  
- Date  
- ID

### Add Label to Email

Add a label to an email.  
- ID  
- Thread ID  
- Label Ids

### Archive Email

Archive an email.  
- ID  
- Thread ID  
- Label Ids

### Forward Email

Forward an email.  
- ID  
- Thread ID

### Get List of Email's Threads

Obtain a list of an email's threads.  
- ID  
- History ID

### Get List of Emails

Obtain a list of emails.  
- ID  
- Thread ID  
- From  
- From Name  
- To  
- Cc  
- Bcc  
- Reply To  
- Subject  
- Message  
- Snippet  
- Date  
- Mime Version  
- X Mailer  
- Message ID

### Get List of User's Labels

Obtain a list of a user's labels.  
- ID  
- Name  
- Type  
- Message List Visibility  
- Label List Visibility  
- Messages Total  
- Messages Unread  
- Threads Total  
- Threads Unread

### Mark Email as Read

Mark an email as read.  
- ID  
- Thread ID  
- Label Ids

### Remove Label from Email

Remove a label from an email.  
- ID  
- Thread ID  
- Label Ids

### Retrieve User Profile

Grab all details about a user's profile.  
- Email Address  
- Messages Total  
- Threads Total  
- History ID

### Send Email

Send a new email.  
- ID  
- Thread ID

### Delay

Delay or pause any workflow before moving on to the next step.

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.