# Connect Delay to Digital Humani and automate your tasks

## Why integrate Delay with Digital Humani

The Delay to Digital Humani integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Send a review request days after delivery

Add a delay after an order ships before MESA sends a review request. The message reaches customers after they've had time to use the product — not the moment it leaves the warehouse.

### Give customers a window to cancel before fulfillment

After an order is placed, MESA waits before triggering fulfillment steps. Customers who need to correct an address or cancel have a window to act before the process begins.

### Flag orders that haven't shipped within your SLA

MESA delays a set number of days after an order is placed, then checks whether it's been fulfilled. If not, your team gets an alert — or an action fires — before the customer notices.

### Plant a tree with every Shopify order automatically

When an order is placed in Shopify, MESA sends the corresponding request to Digital Humani and plants a tree on your brand's behalf. Every sale contributes to reforestation without anyone manually tracking or submitting planting requests.

### Give customers proof of their environmental impact

When a tree is planted through Digital Humani, MESA updates the customer's Shopify record and can trigger a Klaviyo email with the details. Your customers see the direct result of their purchase without your team doing anything by hand.

### Scale your reforestation impact with customer milestones

When a customer hits a threshold in Shopify — a spend level, a loyalty tier, a repeat purchase — MESA plants additional trees through Digital Humani on their behalf. Your sustainability program grows with your most engaged customers, not just your order volume.

## Build any Delay and Digital Humani automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Count Enterprise Trees Planted
Retrieve the number of trees planted by an enterprise for the specified date range

- Count

###### Count Trees for a User
Retrieve the number of trees planted by a specific user

- Enterprise ID
- User
- Count

###### Get List of Projects
Obtain a list of reforestation projects

- ID
- Name
- Reforestation Project Description En
- Reforestation Project State En
- Reforestation Project Country En
- Reforestation Project Website En
- Reforestation Company Name En

###### Plant Trees
Send a request to plant trees for a chosen reforestation project

- Uuid
- Created
- Tree Count
- Enterprise ID
- Project ID
- User

###### Retrieve Project
Grab all details about a single reforestation project

- Created
- Updated
- ID
- Reforestation Company Name En
- Reforestation Company Name Fr
- Reforestation Company Address En
- Reforestation Company Address Fr
- Reforestation Company Website En
- Reforestation Company Website Fr
- Reforestation Project Country En
- Reforestation Project Country Fr
- Reforestation Project Description En
- Reforestation Project Description Fr
- Reforestation Project Image URL En
- Reforestation Project Image URL Fr
- Reforestation Project State En
- Reforestation Project State Fr
- Reforestation Project Website En
- Reforestation Project Website Fr

###### Delay
Delay or pause any workflow before moving on to the next step.

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Delay with Digital Humani today.

Enjoy a 7-day free trial. Get your first workflow in minutes.