# Connect Data to Package Tracking and automate your tasks

## Why integrate Data with Package Tracking

The Data to Package Tracking integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Track order history across every workflow run

MESA writes order details to a private table each time one is placed. Any workflow can look up that history — for loyalty checks, repeat purchase detection, or reporting — without querying Shopify directly.

### Build a customer loyalty tracker without a CRM

Data stores a running record of each customer's purchase count, total spend, or tier status. Workflows read that record to decide which emails to send, which tags to apply, or which rewards to trigger.

### Keep a running inventory log across all activity

Each time stock moves — sale, return, or restock — MESA writes the update to a Data table. Your other workflows and BI tools can query that record at any time for accurate, current counts.

### Send customers a same-day delivery heads-up

When a package status changes to Out for Delivery, MESA sends the customer a personalized notification. They know it's coming today — no tracking page required, no "where's my order" email to answer.

### Alert your team the moment a delivery fails

When a delivery attempt fails or an exception is flagged, MESA immediately notifies the right person. Your team can act before the customer even knows there's a problem.

### Trigger a review request right after delivery

When a package status changes to Delivered, MESA fires a follow-up to the customer — review request, loyalty offer, or cross-sell. The timing is based on actual delivery, not an estimated date.

## Build any Data and Package Tracking automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Shipment Delivered

Starts when a shipment is delivered.  
- Archived  
- Courier Code  
- Created At  
- Customer Email  
- Customer Name  
- Customer Sms  
- Delivery Status  
- Destination City  
- Destination Country  
- Destination Info  
- Destination State  
- Destination Track Number  
- Dimension  
- Exchange Number  
- ID  
- Label  
- Latest Checkpoint Time  
- Latest Event  
- Logistics Channel  
- Note  
- Order Date  
- Order ID  
- Order Number  
- Origin City  
- Origin Country  
- Origin Info  
- Origin State  
- Pieces  
- Previously  
- Product Type  
- Recipient Postcode  
- Scheduled Address  
- Scheduled Delivery Date  
- Service Code  
- Signed By  
- Source  
- Status Info  
- Substatus  
- Title  
- Tracking Courier Account  
- Tracking Destination Country  
- Tracking Key  
- Tracking Number  
- Tracking Origin Country  
- Tracking Postal Code  
- Tracking Ship Date  
- Transit Time  
- Update At  
- Updating  
- Weight  
- Weight Kg

###### Shipment Experienced Exception

Starts when a shipment has an exception.  
- Archived  
(Other fields as above)

###### Shipment Experienced Failed Delivery

Starts when a shipment has failed to be delivered.  
- Archived  
(Other fields as above)

###### Shipment Information Received

Starts when a shipment receives information.  
- Archived  
(Other fields as above)

###### Shipment's Status is In Transit

Starts when a shipment's status is in transit.  
- Archived  
(Other fields as above)

###### Shipment's Status is Out for Delivery

Starts when a shipment's status is out for delivery.  
- Archived  
(Other fields as above)

###### Shipment's Tracking Expired

Starts when a shipment's tracking has expired.  
- Archived  
(Other fields as above)

###### Shipment's Tracking is Pending

Starts when a shipment's tracking is pending.  
- Archived  
(Other fields as above)

###### Record Created

Triggered when a new record is added to a table.

###### Record Updated

Triggered when a record in a table is created or an existing record is updated.

###### Create Tracking

Create a tracking.  
- Tracking Number  
- Courier Code  
- Order Number  
- Customer Name  
- Title  
- Language

###### Detect Tracking Number's Carrier

Obtain a list of detected carriers for a tracking number.  
- Courier URL  
- Courier Code  
- Courier Logo  
- Courier Name  
- Courier Type  
- Courier Phone  
- Optional Fields  
- Default Language  
- Support Language  
- Courier Country Iso2  
- Tracking Required Fields

###### Get List of Carriers

Obtain a list of carriers.  
- Courier URL  
- Courier Code  
- Courier Logo  
- Courier Name  
- Courier Type  
- Courier Phone  
- Optional Fields  
- Default Language  
- Support Language  
- Courier Country Iso2  
- Tracking Required Fields

###### Create Record

Create a new record in a new or existing table.

###### Custom SQL Query

Run a custom SQL query to fetch a list of records.

###### Delete Record

Delete one or more records in a table.  
- Where

###### Query

Run a query to fetch a specific list of records in a table.  
- Sort by

###### Update or Create Record

Update existing record(s) if found, otherwise create a new record.  
- Where

###### Update Record

Update existing record(s) in a table.  
- Where

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.  
**Free workflow setup**  
We will build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

**Fast response times**  
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

**Ongoing optimization**  
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

**Real humans, always**  
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Data with Package Tracking today.

Enjoy a 7-day free trial. Get your first workflow in minutes.