# Connect Claude to Paths and automate your tasks

## Why integrate Claude with Paths

The Claude to Paths integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Generate product content from your Shopify catalog automatically

When a product is created or updated in Shopify, MESA passes the details to Claude and writes a ready-to-use description, title, or meta tag. Your catalog stays populated with quality content without a writer producing every piece from scratch.

### Summarize customer and order context before your team responds

When a customer reaches out, places a high-value order, or shows a churn signal, MESA passes the relevant Shopify data to Claude and delivers a plain-English summary to your team through Slack or your support tool. Your team acts on context, not raw data.

### Classify and route orders using AI judgment

When an order arrives with ambiguous or complex details — a custom request, an unusual product combination, an edge case your rules don't cover — MESA passes it to Claude to classify and determine the right workflow. Your order routing handles the unexpected without a rule for every scenario.

### Route orders by value, tag, or product type

When an order is placed, Paths evaluates its conditions and sends it down the right branch. High-value orders, wholesale accounts, and standard fulfillment each follow a tailored sequence — without manual sorting.

### Give VIP customers a different experience

MESA identifies customers by tag, order history, or location and routes them through the appropriate path. First-time buyers, loyalty members, and wholesale accounts each get the right follow-up automatically.

### Handle fulfillment exceptions without manual triage

When a fulfillment event fires, Paths checks whether it's a standard shipment, expedited, or backorder and routes each to the correct next step. Your team only gets involved when it actually matters.

## Build any Claude and Paths automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Paths

Create if / else conditions for more precise flow controls.

###### Create Message

Create a message with text and/or image content, and the model will generate the next message in the conversation.

- Messages  
- Model  
- Max Tokens  
- Metadata  
- Stop Sequences  
- Stream  
- System  
- Tools

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

## Integrate Claude with Paths today.

Enjoy a 7-day free trial. Get your first workflow in minutes.