# Connect ChatGPT to Sendlane and automate your tasks

## Why integrate ChatGPT with Sendlane

The ChatGPT to Sendlane integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Generate product descriptions and content from your Shopify catalog

When a product is created or updated in Shopify, MESA passes the details to ChatGPT and writes a ready-to-use description, title, or meta tag. Your catalog stays populated with quality content without a writer producing every piece from scratch.

### Summarize customer and order context before your team responds

When a customer reaches out, places a high-value order, or shows a churn signal, MESA passes the relevant Shopify data to ChatGPT and delivers a plain-English summary to your team through Slack or your support tool. Your team acts on context, not raw data.

### Classify and route orders using AI judgment

When an order arrives with ambiguous or complex details — a custom request, an unusual product combination, an edge case your rules don't cover — MESA passes it to ChatGPT to classify and determine the right workflow. Your order routing handles the unexpected without a rule for every scenario.

### Keep Sendlane profiles current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Sendlane profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

### Trigger Sendlane automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Sendlane and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

### Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Sendlane status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand.

## Build any ChatGPT and Sendlane automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Add Contact Custom Field

Add a custom field on a contact.
- ID
- Custom Field ID
- Name
- Value
- Created At

###### Add Contact Tag

Add a contact tag.

###### Add SMS Consent to Contact

Add SMS consent to a contact. This must be enabled in your account by contacting Sendlane support.

###### Create and Add Contact to List

Create and add a new contact to a list.
- Contacts

###### Create Custom Field

Create a custom field.
- ID
- Name
- Type
- Created At

###### Create Domain Suppression

Create a domain suppression.
- ID
- Domain

###### Create Email Suppression

Create an email suppression.
- Email
- List ID

###### Create List

Create a list.
- Name
- Description
- Sender ID

###### Create Sender

Create a sender.
- ID
- Address 1
- City
- Company
- Country
- From Email
- From Name
- Reply Email
- State Code
- Postal Code
- Is Default
- Created At
- Updated At
- Deleted At

###### Create Tag

Create a tag.
- ID
- Name
- Audience Count
- Created At

###### Delete Contact

Remove a contact from a list.
- Message

###### Delete Contact

Remove a contact.
- Message

###### Delete Contact's Back in Stock

Remove a back in stock from a contact.
- Message

###### Delete Contact's Tag

Remove a tag from a contact.
- Message

###### Delete Custom Field Contact

Remove a custom field from a contact.
- Message

###### Delete Domain Suppression

Remove domain suppression.
- Message

###### Delete List

Remove a list.
- Message

###### Delete Sender

Remove a sender.
- Message

###### Delete SMS Consent from Contact

Remove SMS consent from a contact.

###### Delete Tag

Remove a tag.
- Message

###### Get List of Back in Stock Contacts

Obtain a list of back in stock contacts.
- ID
- Email
- Phone
- Shop
- Platform
- Product ID
- Sku

###### Get List of Campaigns

Obtain a list of campaigns.
- ID
- Name
- Status
- Scheduled At
- Sent At
- Created At
- Updated At

###### Get List of Contact Subscriptions

Obtain a list of contact subscriptions.
- ID
- Subscriber ID
- List ID
- List Name
- Is Active
- Is Suppressed
- Added By
- Date Added

###### Get List of Contact's Custom Fields

Obtain a list of custom fields for a contact.
- ID
- Custom Field ID
- Name
- Value
- Created At

###### Get List of Contact's History

Obtain a list of a contact's history.
- Type
- Campaign ID
- Title
- List ID
- List Name
- Amount
- Currency
- Event ID
- Event Name
- Event Location
- Completed At
- Restock
- Processed At
- Event Date

###### Get List of Contact's Segments

Obtain a list of a contact's segments.
- ID
- Name
- List ID
- Match
- Last Count
- Processed At
- Created At
- Is In Progress

###### Get List of Contact's Subscriptions

Obtain a list of contact's subscriptions.
- ID
- Subscriber ID
- List ID
- List Name
- Is Active
- Is Suppressed
- Added By
- Date Added

###### Get List of Contact's Tags

Obtain a list of a contact's tags.

###### Get List of Contacts

Obtain a list of contacts from a contact list.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get List of Contacts

Obtain a list of contacts.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get List of Custom Fields

Obtain a list of custom fields.
- ID
- Name
- Type
- Created At

###### Get List of Domain Suppressions

Obtain a list of domain suppressions.
- ID
- Domain

###### Get List of Email Suppressions

Obtain a list of email suppressions.
- ID
- Email
- List ID

###### Get List of Segment's Contacts

Obtain a list of all the contacts that are in a given segment.
- ID
- Email
- First Name
- Last Name
- Phone

###### Get List of Segments

Obtain a list of segments.
- ID
- Name
- List ID
- Match
- Last Count
- Processed At
- Created At
- Is In Progress

###### Get List of Senders

Obtain a list of senders.
- ID
- Address 1
- City
- Company
- Country
- From Email
- From Name
- Reply Email
- State Code
- Postal Code
- Is Default
- Created At
- Updated At
- Deleted At

###### Get List of Tag's Contacts

Obtain a list of contacts associated with a particular tag.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get List of Tags

Obtain a list of tags.
- ID
- Name
- Audience Count
- Created At

###### Get List of Unsubscribed Contacts

Obtain a list of unsubscribed contacts.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get List of Unsubscribed Contacts from List

Obtain a list of unsubscribed contacts from a list.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Get Lists of Lists

Obtain a list of lists.
- ID
- Name
- Description
- Status
- Created
- Sender ID
- Flagged

###### Retrieve Campaign

Grab all details about a campaign.
- ID
- Name
- Status
- Scheduled At
- Sent At
- Created At
- Updated At

###### Retrieve Campaign Report

Grab all details about a campaign report.
- Campaign ID
- Sent
- Opens
- Clicks
- Unique Opens
- Unique Clicks
- Bounced
- Suppressed
- Unsubscribed
- Spam

###### Retrieve Contact

Grab all details about a contact.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Retrieve Contact's Back in Stock

Grab all details about a contact's back in stock.
- ID
- Email
- Phone
- Shop
- Platform
- Product ID
- Sku

###### Retrieve Contact's Custom Field

Grab all details about a contact's custom field.
- ID
- Custom Field ID
- Name
- Value
- Created At

###### Retrieve Contact's SMS Consent

Grab all details about a contact's SMS consent.

###### Retrieve Contact's Tag

Grab all details about a contact's tag.
- ID
- Name
- Audience Count
- Created At

###### Retrieve Custom Field

Grab all details about a custom field.
- ID
- Name
- Type
- Created At

###### Retrieve List

Grab all details about a list.
- ID
- Name
- Description
- Status
- Created
- Sender ID
- Flagged

###### Retrieve Segment

Grab all details about a segment.
- ID
- Name
- List ID
- Match
- Last Count
- Processed At
- Created At
- Is In Progress

###### Retrieve Sender

Grab all details about a sender.
- ID
- Address 1
- City
- Company
- Country
- From Email
- From Name
- Reply Email
- State Code
- Postal Code
- Is Default
- Created At
- Updated At
- Deleted At

###### Retrieve Tag

Grab all details about a tag.
- ID
- Name
- Audience Count
- Created At

###### Search Contact

Search for a contact.
- ID
- Custom Fields
- Email
- First Name
- Is Active
- Integration Customer
- Last Name
- Lifetime Value
- Lists
- Phone
- Sms Consent
- Tags

###### Search Contact and Add SMS Consent

Search for a contact by email or phone to add SMS Consent.

###### Unsubscribe Contact

Unsubscribe a contact.
- Message

###### Update Custom Field

Modify a custom field.
- ID
- Name
- Type
- Created At

###### Update List

Modify a list.
- Name
- Description
- Sender ID

###### Update Sender

Modify a sender.
- ID
- Address 1
- City
- Company
- Country
- From Email
- From Name
- Reply Email
- State Code
- Postal Code
- Is Default
- Created At
- Updated At
- Deleted At

###### Update Tag

Modify a tag.
- ID
- Name
- Audience Count
- Created At

###### Create Chat Completion

Create a completion for the chat message.
- Model
- Messages
- Frequency Penalty
- Presence Penalty
- Temperature
- Top P
- Max Tokens

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

### Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.

## Integrate ChatGPT with Sendlane today.

Enjoy a 7-day free trial. Get your first workflow in minutes.