# Connect ChatGPT to Mantle and automate your tasks

## Why integrate ChatGPT with Mantle

The ChatGPT to Mantle integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Generate product descriptions and content from your Shopify catalog

When a product is created or updated in Shopify, MESA passes the details to ChatGPT and writes a ready-to-use description, title, or meta tag. Your catalog stays populated with quality content without a writer producing every piece from scratch.

### Summarize customer and order context before your team responds

When a customer reaches out, places a high-value order, or shows a churn signal, MESA passes the relevant Shopify data to ChatGPT and delivers a plain-English summary to your team through Slack or your support tool. Your team acts on context, not raw data.

### Classify and route orders using AI judgment

When an order arrives with ambiguous or complex details — a custom request, an unusual product combination, an edge case your rules don't cover — MESA passes it to ChatGPT to classify and determine the right workflow. Your order routing handles the unexpected without a rule for every scenario.

### Sync Shopify customer data with Mantle subscription records

When a customer's order history, tags, or profile changes in Shopify, MESA updates the corresponding Mantle record. Your subscription analytics and billing data reflect the full picture of each customer, not just their subscription activity.

### Trigger retention workflows when subscription health drops

When Mantle flags a churn risk, a failed payment, or a usage signal, MESA kicks off the right response — a Klaviyo flow, a Slack alert, a Shopify tag update. You act on subscription health signals before they become cancellations.

### Update Shopify customer records when subscription plans change

When a customer upgrades, downgrades, or pauses their plan in Mantle, MESA updates their Shopify tags, fields, and connected tools in real time. Every system reflects the current relationship without manual updates.

## Build any ChatGPT and Mantle automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Customer Account Deactivated  
Starts when a customer account is deactivated.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Account Reactivated  
Starts when a customer account is reactivated.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Activated One Time Charge  
Starts when a customer activates a one-time charge.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Approaching Capped Limit  
Starts when a customer is approaching a usage metric limit.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Downgraded  
Starts when a customer downgrades their plan.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Exceeded Capped Amount  
Starts when a customer exceeds the usage metric amount limit.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Exceeded Usage Charge Limit  
Starts when a customer exceeds the usage charge limit.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer First Identify  
Starts when a customer is first identified by your app.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Installed  
Starts when a customer installs your app.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Refunded  
Starts when a customer is refunded a charge.  
- Topic  
- Event  
- App  
- Customer  
- Subscription  
- Transaction

###### Customer Reinstalled  
Starts when a customer reinstalls your app.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Resubscribed  
Starts when a customer resubscribes to a plan after being unsubscribed.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Subscribed  
Starts when a customer subscribes to one of your app's plans.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Trial Expired  
Starts when a customer's trial expires.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Uninstalled  
Starts when a customer uninstalls your app.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Unsubscribed  
Starts when a customer unsubscribes from one of your app's plans.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Updated  
Starts when a customer is updated.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Upgraded  
Starts when a customer upgrades their plan.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer Usage Event Created  
Starts when a customer usage event is created.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer's Subscription Frozen  
Starts when a customer's subscription freezes.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Customer's Subscription Unfrozen  
Starts when a customer subscription unfreezes.  
- ID  
- Email  
- Tags  
- Test  
- Mantle  
- Shopify  
- Icon URL  
- Timezone  
- URL  
- Domain  
- Name  
- City  
- Province  
- Country Code  
- Currency Code  
- Industry  
- App Installation  
- Billing Status

###### Review Received  
Starts when a customer leaves a review.  
- ID  
- Type  
- Date  
- App  
- Rating  
- Edited  
- Content  
- Location  
- Time Spent Using App  
- Merchant Name

###### Add Customer Tags  
Adds tags to a customer.  
- ID  
- Name  
- Email  
- Domain  
- Shopify Domain  
- Tags  
- Custom Fields  
- App Installations  
- Company ID  
- Billing Address  
- Contacts

###### Archive Plan  
Archive a plan. Archived plans can not be mutated.  
- ID  
- Name  
- Description  
- Amount  
- Currency Code  
- Type  
- Public  
- Visible  
- Interval  
- Trial Days  
- Monthly Revenue  
- Lifetime Value  
- Average Lifetime Value  
- Subscriber Count  
- Active Trial Count  
- Flex Billing  
- Flex Billing Terms  
- Deprecated At  
- Features  
- Customer ID  
- Customer Tags  
- Customer Exclude Tags  
- Shopify Plans  
- Created At  
- Updated At

###### Create App Feature  
Creates a new app feature.  
- Name  
- Key  
- Type  
- Default Value  
- Description  
- Usage Metric ID

###### Create App Usage Metric  
Create an app metric for usage.  
- Name  
- Event Name  
- Calculation  
- Params

###### Create Company  
Create a company.  
- Name  
- Parent Customer ID

###### Create Contact  
Create a contact.  
- Name  
- Email  
- Phone  
- Job Title  
- Notes  
- Tags  
- Customers

###### Create Custom Field  
Create a custom field.  
- App ID  
- Name  
- Type  
- Default Value  
- Options  
- App Level  
- Show On Customer Detail  
- Private

###### Create Customer  
Create a new customer.  
- Name  
- Email  
- Domain  
- Shopify Domain  
- Tags  
- Custom Fields  
- App Installations

###### Create Plan  
Create an app plan.  
- Name  
- Description  
- Interval  
- Currency Code  
- Amount  
- Trial Days  
- Public  
- Visible  
- Customer Tags  
- Customer Exclude Tags  
- Shopify Plans  
- Customer  
- Plan Usage Charges  
- Custom Fields  
- Type  
- Flex Billing  
- Flex Billing Terms  
- On Usage Limit Reached  
- Auto Upgrade To Plan ID  
- Roll Over Pending Usage  
- Usage Charge Capped Amount  
- Features

###### Create Usage Event  
Create a new usage event.  
- Timestamp  
- Properties  
- Customer ID  
- App ID  
- Event Name  
- Event ID  
- Private

###### Delete App Feature  
Remove an app feature within an organization.

###### Delete App Usage Metric  
Remove an app's usage metric.  
- Success

###### Delete Company  
Remove a company.

###### Delete Contact  
Remove a contact.  
- Success

###### Delete Custom Field  
Remove a custom field.  
- Success

###### Get List of App Events  
Obtain a list of all app events for a specific app.  
- ID  
- Type  
- App ID  
- Customer ID  
- App Installation ID  
- Transaction ID  
- Previous Subscription ID  
- Subscription ID  
- Occurred At  
- Created At  
- Updated At

###### Get List of App Features  
Obtain a list of an app's features.  
- ID  
- Name  
- Key  
- Type  
- Description  
- Default Value  
- Usage Metric  
- Created At  
- Updated At

###### Get List of App Usage Metrics  
Obtain a list of all app's usage metrics.  
- ID  
- Name  
- Event Name  
- Calculation  
- Params

###### Get List of App's Plans  
Obtain a list of app's plans.  
- Total  
- Plans  
- Has More  
- Next Cursor

###### Get List of Apps  
Obtain a list of all apps that the authenticated user has permission to access.  
- ID  
- Name  
- Display Name  
- Created At  
- Icon URL  
- Slug  
- Development

###### Get List of Charges  
Obtain a list of all charges for a specific organization.  
- ID  
- Billed On  
- Name  
- Customer Name  
- Customer Domain  
- App Name  
- Type  
- Status  
- Amount  
- Currency Code  
- Paid On  
- Test

###### Get List of Companies  
Obtain a list of companies.  
- Has Next Page  
- Has Previous Page  
- Next Cursor  
- Previous Cursor  
- Companies

###### Get List of Contacts  
Obtain a list of all contacts.  
- Total  
- Has Next Page  
- Has Previous Page  
- Cursor  
- Contacts

###### Get List of Custom Fields  
Obtain a list of custom fields.  
- ID  
- Name  
- Type  
- Options  
- Default Value  
- App ID  
- App Level  
- Show On Customer Detail  
- Private

###### Get List of Customer Segments  
Obtain a list of all customer segments for the authenticated organization. Only public segments are returned.  
- ID  
- Name  
- Filters

###### Get List of Customers  
Obtain a list of all customers.  
- Total  
- Has Next Page  
- Has Previous Page  
- Cursor  
- Customers

###### Get List of Subscriptions  
Obtain a list of subscriptions across all apps and customers.  
- ID  
- Plan  
- Line Items  
- Active  
- Cancel On  
- Billing Cycle Anchor  
- Current Period Start  
- Current Period End  
- Trial Starts At  
- Trial Expires At  
- Activated At  
- Canceled At  
- Frozen At  
- Features  
- Features Order  
- Created At  
- Confirmation URL  
- Shopify Subscription  
- Usage Capped Amount  
- Usage Balance Used  
- Applied Discount  
- Subtotal  
- Total  
- Presentment Subtotal  
- Presentment Total

###### Get List of Transactions  
Obtain a list of all transactions.  
- ID  
- Type  
- Date  
- Processing Fee  
- Processing Fee Currency Code  
- Net Amount  
- Net Amount Currency Code  
- Gross Amount  
- Gross Amount Currency Code  
- Created At  
- Updated At  
- Subscription ID  
- App ID

###### Get List of Usage Events  
Obtain a list of usage events.  
- ID  
- Event ID  
- Event Name  
- Timestamp  
- Properties  
- App ID  
- Customer ID  
- Customer

###### Get List of Users  
Obtain a list of all users in an organization.  
- ID  
- Name  
- Email

###### Remove Customer Tags  
Remove tags from a customer.  
- ID  
- Name  
- Email  
- Domain  
- Shopify Domain  
- Tags  
- Custom Fields  
- App Installations  
- Company ID  
- Billing Address  
- Contacts

###### Retrieve App  
Grab all details about an app.  
- ID  
- Name  
- Display Name  
- Created At  
- Icon URL  
- Slug  
- Development

###### Retrieve App Event  
Grab details for a single app event for a specific app.  
- ID  
- Type  
- App ID  
- Customer ID  
- App Installation ID  
- Transaction ID  
- Previous Subscription ID  
- Subscription ID  
- Occurred At  
- Created At  
- Updated At

###### Retrieve App Feature  
Grab all details about an app feature within an organization.  
- ID  
- Name  
- Key  
- Type  
- Description  
- Default Value  
- Usage Metric  
- Created At  
- Updated At

###### Retrieve App Usage Metric  
Grab all details about an app's usage metric.  
- ID  
- Name  
- Event Name  
- Calculation  
- Params

###### Retrieve Company  
Grab all details about a company.  
- ID  
- Name  
- Created At  
- Parent Customer ID  
- Customer Ids  
- Updated At

###### Retrieve Contact  
Grab all details about a contact.  
- ID  
- Name  
- Email  
- Phone  
- Job Title  
- Label  
- Customers  
- Notes  
- Tags  
- Created At  
- Updated At

###### Retrieve Custom Field  
Grab all details about a custom field.  
- ID  
- Name  
- Type  
- Options  
- Default Value  
- App ID  
- App Level  
- Show On Customer Detail  
- Private

###### Retrieve Customer  
Grab all details about a customer.  
- ID  
- Name  
- Email  
- Domain  
- Shopify Domain  
- Tags  
- Custom Fields  
- App Installations  
- Company ID  
- Billing Address  
- Contacts

###### Retrieve Customer Segment  
Grab all details about a customer segment.  
- ID  
- Name  
- Filters

###### Retrieve Organization  
Grab all details about an organization.  
- ID  
- Name  
- Customer Tags  
- Contact Tags  
- Current Installation

###### Retrieve Subscription  
Grab all details about a single subscription.  
- ID  
- Plan  
- Line Items  
- Active  
- Cancel On  
- Billing Cycle Anchor  
- Current Period Start  
- Current Period End  
- Trial Starts At  
- Trial Expires At  
- Activated At  
- Canceled At  
- Frozen At  
- Features  
- Features Order  
- Created At  
- Confirmation URL  
- Shopify Subscription  
- Usage Capped Amount  
- Usage Balance Used  
- Applied Discount  
- Subtotal  
- Total  
- Presentment Subtotal  
- Presentment Total

###### Retrieve Transaction  
Grab all details about a transaction with the current organization.  
- ID  
- Type  
- Date  
- Processing Fee  
- Processing Fee Currency Code  
- Net Amount  
- Net Amount Currency Code  
- Gross Amount  
- Gross Amount Currency Code  
- Created At  
- Updated At  
- Subscription ID  
- App ID

###### Retrieve User  
Grab all details about a user.  
- ID  
- Name  
- Email

###### Unarchive Plan  
Mark a plan as no longer deprecated. It can be mutated after being unarchived.  
- ID  
- Name  
- Description  
- Amount  
- Currency Code  
- Type  
- Public  
- Visible  
- Interval  
- Trial Days  
- Monthly Revenue  
- Lifetime Value  
- Average Lifetime Value  
- Subscriber Count  
- Active Trial Count  
- Flex Billing  
- Flex Billing Terms  
- Deprecated At  
- Features  
- Customer ID  
- Customer Tags  
- Customer Exclude Tags  
- Shopify Plans  
- Created At  
- Updated At

###### Update App Feature  
Modify an app feature within an organization.  
- ID  
- Name  
- Key  
- Type  
- Description  
- Default Value  
- Usage Metric  
- Created At  
- Updated At

###### Update App Usage Metric  
Modify an existing app's usage metric.  
- Name  
- Event Name  
- Calculation  
- Params

###### Update Company  
Modify an existing company.  
- Name  
- Parent Customer ID

###### Update Contact  
Modify an existing contact.  
- Name  
- Email  
- Phone  
- Job Title  
- Notes  
- Tags  
- Customers

###### Update Custom Field  
Modify an existing custom field.  
- App ID  
- Default Value  
- Options  
- App Level  
- Show On Customer Detail  
- Private

###### Update Customer  
Modify an existing customer.  
- Name  
- Email  
- Domain  
- Shopify Domain  
- Tags  
- Custom Fields  
- App Installations

###### Update Plan  
Modify an existing plan. Certain properties like amount, interval, and currency code cannot be updated.  
- Public  
- Visible  
- Name  
- Description  
- Deprecated  
- Trial Days  
- Features  
- Needs Review  
- Customer Tags  
- Customer Exclude Tags  
- Shopify Plans  
- Customer  
- Plan Usage Charges  
- Amount  
- Interval  
- Custom Fields  
- Usage Charge Capped Amount  
- Base Plan Ids  
- Type  
- Flex Billing  
- Flex Billing Terms  
- On Usage Limit Reached  
- Auto Upgrade To Plan ID  
- Roll Over Pending Usage  
- Recurring Interval  
- Recurring Interval Count

###### Create Chat Completion  
Create a completion for the chat message.  
- Model  
- Messages  
- Frequency Penalty  
- Presence Penalty  
- Temperature  
- Top P  
- Max Tokens