# Connect Ask to Omnisend and automate your tasks

## Why integrate Ask with Omnisend

The Ask to Omnisend integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Keep Omnisend contacts current as customers shop in Shopify

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Omnisend contact profile in real time. Your segments and automations always reflect who your customers are right now, not who they were at the last sync.

### Trigger Omnisend automations from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Omnisend and starts the right automation. Your email and SMS marketing runs on the full range of what happens in your store, not just native Shopify triggers.

### Suppress the right customers from campaigns at the right time

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Omnisend contact status or tags automatically. Your campaigns reach the right people without anyone managing list hygiene by hand between sends.

## Build any Ask and Omnisend automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Cart Created  
Starts when a cart is created.
- Contact ID  
- Cart ID  
- Email  
- Phone  
- Created At  
- Updated At  
- Currency  
- Cart Sum  
- Cart Recovery URL  
- Products

###### Order Created  
Starts when an order is created.
- Order ID  
- Email  
- Phone  
- Contact ID  
- Order Number  
- Cart ID  
- Shipping Method  
- Tracking Code  
- Courier Title  
- Courier URL  
- Order URL  
- Source  
- Discount Code  
- Discount Value  
- Discount Type  
- Currency  
- Order Sum  
- Sub Total Sum  
- Discount Sum  
- Tax Sum  
- Shipping Sum  
- Created At  
- Updated At  
- Canceled Date  
- Cancel Reason  
- Payment Method  
- Payment Status  
- Fulfillment Status  
- Contact Note  
- Billing Address  
- Shipping Address  
- Products  
- Custom Fields

###### Product Created  
Starts when a product is created.
- Product ID  
- Title  
- Status  
- Description  
- Currency  
- Product URL  
- Vendor  
- Type  
- Created At  
- Updated At  
- Tags  
- Category Ids  
- Images  
- Variants

###### Create Campaign Action Start  
Start a new campaign action.

###### Create Cart  
Create a new cart.
- Cart ID  
- Email  
- Phone  
- Contact ID  
- Created At  
- Updated At  
- Currency  
- Cart Sum  
- Cart Recovery URL  
- Products

###### Create Cart Product  
Create a new product.
- Currency  
- Cart Product ID  
- Product ID  
- Variant ID  
- Sku  
- Title  
- Description  
- Quantity  
- Price  
- Old Price  
- Discount  
- Image URL  
- Product URL

###### Create Category  
Create a new category.
- Category ID  
- Title  
- Created At  
- Updated At

###### Create Contact  
Create a new contact.
- Email  
- Email Status  
- Sms Phone Number  
- Sms Status  
- First Name  
- Last Name  
- Country  
- Country Code  
- State  
- City  
- Address  
- Postal Code  
- Gender  
- Birthdate  
- Custom Properties

###### Create Order  
Create a new order.
- Order ID  
- Email  
- Phone  
- Contact ID  
- Order Number  
- Cart ID  
- Shipping Method  
- Tracking Code  
- Courier Title  
- Courier URL  
- Order URL  
- Source  
- Discount Code  
- Discount Value  
- Discount Type  
- Currency  
- Order Sum  
- Sub Total Sum  
- Discount Sum  
- Tax Sum  
- Shipping Sum  
- Created At  
- Updated At  
- Canceled Date  
- Cancel Reason  
- Payment Method  
- Payment Status  
- Fulfillment Status  
- Contact Note  
- Billing Address  
- Shipping Address  
- Products  
- Custom Fields

###### Update Contact  
Modify a contact’s details.
- Email  
- Email Status  
- Sms Phone Number  
- Sms Status  
- First Name  
- Last Name  
- Tags  
- Country  
- Country Code  
- State  
- City  
- Address  
- Postal Code  
- Gender  
- Birthdate  
- Custom Properties

###### Update Order  
Modify an order’s details.
- Tracking Code  
- Courier Title  
- Courier URL  
- Payment Status  
- Canceled Date  
- Cancel Reason  
- Fulfillment Status  
- Cart ID

###### Update Product  
Modify a product’s details.
- Title  
- Status  
- Description  
- Currency  
- Product URL  
- Vendor  
- Type  
- Tags  
- Categories  
- Images  
- Variants

###### Retrieve Campaign  
Grab all details about the campaign.

###### Retrieve Campaign Contact  
Grab all details about the campaign contact.
- Email  
- Contact ID  
- Sent  
- Opened  
- Clicked  
- Bounced  
- Complained  
- Unsubscribed

###### Retrieve Cart  
Grab all details about the cart.

###### Retrieve Category  
Grab all details about the category.
- Category ID  
- Title  
- Created At  
- Updated At

###### Retrieve Contact  
Grab all details about the contact.
- Email  
- Contact ID  
- Identifiers  
- Created At  
- First Name  
- Last Name  
- Country  
- Country Code  
- State  
- City  
- Address  
- Postal Code  
- Gender  
- Birthdate  
- Custom Properties

###### Retrieve Order  
Grab all details about the order.

###### Retrieve Product  
Grab all details about the product.
- Product ID  
- Title  
- Status  
- Description  
- Currency  
- Product URL  
- Vendor  
- Type  
- Created At  
- Updated At  
- Tags  
- Category Ids  
- Images  
- Variants

###### Retrieve Segment  
Grab all details about the segment.

###### Trigger Custom Event  
Trigger a custom event to Omnisend.

###### Trigger or Create Custom Event  
Trigger or create an event.
- Name  
- System Name  
- Email  
- Phone  
- Fields

###### Update Cart  
Modify a cart’s details.
- Currency  
- Cart Sum  
- Cart Recovery URL  
- Products

###### Update Cart Product  
Modify a product’s details.
- Currency  
- Product ID  
- Variant ID  
- Sku  
- Title  
- Description  
- Quantity  
- Price  
- Old Price  
- Discount  
- Image URL  
- Product URL

###### Ask  
Use AI and a friendly yeti to answer questions with your data.
- Content