# Connect Ask to Odoo and automate your tasks

## Activity reports

MESA's Ask to Odoo integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

[Try MESA for free](/content/pricing/index.html)

★★★★★ 4.9 rating on Shopify App Store

## Why integrate Ask with Odoo

The Ask to Odoo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Push every Shopify order into Odoo for back-office processing

When an order is placed in Shopify, MESA sends it to Odoo with the relevant details — line items, customer record, payment status — already populated. Your ERP reflects every sale the moment it happens without a manual import step or a scheduled sync holding things back.

### Keep inventory accurate across Shopify and Odoo in real time

When stock changes in Odoo — a production run completed, a purchase order received, a manual adjustment — MESA updates the corresponding Shopify product availability. Your storefront never oversells what your ERP knows isn't there.

### Sync Shopify customer records with Odoo's CRM and accounting modules

When a new customer places their first Shopify order, MESA creates or updates their record in Odoo across the relevant modules — CRM, accounting, contacts. Your back-office always reflects the same customer your storefront sees without periodic reconciliation between systems.

## Build any Ask and Odoo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

##### Customer Created

- Is Follower
- Followers
- Followers (Partners)
- Messages
- Has Message
- Action Needed
- Number of Actions
- Message Delivery error
- Number of errors
- Attachment Count
- Ratings
- Website Messages
- SMS Delivery error
- Normalized Email
- Blacklist
- Bounce
- Activities

##### Customer Updated

- Is Follower
- Followers
- Followers (Partners)
- Messages
- Has Message
- Action Needed
- Number of Actions
- Message Delivery error
- Number of errors
- Attachment Count
- Ratings
- Website Messages
- SMS Delivery error
- Name
- Email
- Phone

##### Inventory Updated

Starts when a product inventory is updated

##### Order Created

Starts when an order is created
- Campaign
- Source
- Medium
- Activities
- Activity State
- Status
- Customer Reference

##### Order Updated

Starts when an order is updated
- Campaign
- Source
- Medium
- Activities

##### Product Created

Starts when a product is created
- Activities
- Name
- Sequence
- Description

##### Product Updated

Starts when a product is updated
- Activities
- Name
- Sequence
- Description

##### Product Variant Created

Starts when a product variant is created
- Activities
- Name
- Sequence

##### Product Variant Updated

Starts when a product variant is updated
- Activities
- Name
- Sequence

#### Retrieve Customer

Grab all details about the customer.

- Name
- Email
- Phone
- Address
- Company Name

#### Retrieve Order

Grab all details about the order.

- Order Reference
- Customer
- Status
- Amount

### Not just software—partnership

## Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

### Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

### Fast response times

Average first response: Same day. Complex builds: 24-48 hours.

### Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

## Integrate Ask with Odoo today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

[Try MESA today →](/content/pricing/index.html)  
MESA AI assistant