API to Loop Returns Integration | MESA
Connect API to Loop Returns and automate your tasks
Why integrate API with Loop Returns
The API to Loop Returns integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
Pull live data into any Shopify workflow
When an order fires, MESA calls an external API and brings the response in as variables. Pricing feeds, fraud scores, or inventory levels from any service become available to every step that follows.
Send order details to your internal systems
MESA posts Shopify order data to your internal API or ERP the moment an order is created. Your operations and fulfillment tools stay current without custom middleware or manual exports.
Enrich orders with third-party data at checkout
MESA calls an external API at the moment of purchase — pulling fraud signals, shipping rates, or tax data — and uses the response to route or update the order before fulfillment starts.
Update Shopify customer records when a return is initiated
When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.
Trigger retention workflows the moment a return is filed
When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.
Route high-value return events to your team before they escalate
When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.
Build any API and Loop Returns automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Label Created or Updated
Starts when a label is created or modified.
- Topic
- Trigger
- Return ID
- Order ID
- Provider Order ID
- Carrier
- Tracking Number
- Label Status
- Label Updated At
Restock Requested
Starts when a restock is requested.
- Topic
- Trigger
- ID
- Order ID
- Provider Order ID
- Restock Items
Return Created or Updated
Starts when a return is created or modified.
- Topic
- Trigger
- ID
- State
- Created At
- Order ID
- Order Name
- Provider Order ID
- Order Number
- Customer
- Currency
- Return Product Total
- Return Discount Total
- Return Tax Total
- Return Total
- Return Credit Total
- Exchange Product Total
- Exchange Discount Total
- Exchange Tax Total
- Exchange Total
- Exchange Credit Total
- Gift Card
- Handling Fee
- Refund
- Upsell
- Line Items
- Exchanges
- Carrier
- Tracking Number
- Label Status
- Label Updated At
Cancel Return
Cancel a return.
Close Return
Close a return.
Create Blacklist
Create a blacklist.
- Type
- Value
- Secondary Value
Create Order Link
Generate an order link that will take the user directly to their order.
- Designation
- Name
- Zip
Create Whitelist
Create a whitelist.
- Type
- Value
- Secondary Value
Delete Blacklist
Remove a blacklist.
Delete Whitelist
Remove a whitelist.
Flag Return
Mark a return.
List Blacklist
Obtain a list of blacklists.
- Current Page
- Data
- From
- Last Page
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total
List Details of Return
Obtain a list of return details.
- ID
- Created At
- Order ID
- Order Name
- Order Number
- State
- Currency
- Refund
- Gift Card
- Exchange
- Return Total
- Line Items
- Customer Email
- Carrier
- Label Status
- Label Updated At
- Tracking Number
List Packages Return
Obtain a list of all packages by tracking statuses or timeframe.
- ID
- Created At
- Updated At
- Return Line Item ID
- Order ID
- Order Name
- State
- Customer Email
- Title
- Sku
- Carrier
- Label Status
- Label Updated At
- Tracking Number
List Returns Return
Obtain a list of returns that were created within a given timeframe.
- ID
- State
- Created At
- Updated At
- Order ID
- Order Name
- Provider Order ID
- Order Number
- Customer
- Currency
- Return Product Total
- Return Discount Total
- Return Tax Total
- Return Total
- Return Credit Total
- Exchange Product Total
- Exchange Discount Total
- Exchange Tax Total
- Exchange Total
- Exchange Credit Total
- Gift Card
- Handling Fee
- Refund
- Upsell
- Line Items
- Exchanges
- Carrier
- Tracking Number
- Label Status
- Label Updated At
List Whitelist
Obtain a list of whitelists.
- Current Page
- Data
- From
- Last Page
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total
Process Return
Return the funds to the customer.
Retrieve Blacklist
Grab all details about the blacklist.
- ID
- Created At
- Type
- Value
- Secondary Value
Retrieve Whitelist
Grab all details about the whitelist.
- ID
- Created At
- Type
- Value
- Secondary Value
API Key
Most common: for services that use a single copy-and-paste API key that is passed as a header.
- Key
- Value
Basic Auth
For services that make authenticated requests with a username and password.
- Key
- Value
No Authentication
Use for publicly-accessible APIs.
- Key
- Value
OAuth
Advanced: for services that use OAuth 2.0 refresh tokens for authentication.
- Key
- Value
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate API with Loop Returns today.
Enjoy a 7-day free trial. Get your first workflow in minutes.