# Connect Amazon S3 to Loop Returns and automate your tasks

## Why integrate Amazon S3 with Loop Returns

The Amazon S3 to Loop Returns integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

### Archive Shopify order and customer data to S3 automatically

When orders are placed, fulfilled, or updated in Shopify, MESA writes the relevant data to your Amazon S3 bucket. Your records are preserved in a structured, accessible format without anyone running manual exports or managing backup schedules.

### Store customer-generated files in S3 from Shopify orders

When a customer submits a file through your Shopify store — a proof, a customization request, a design upload — MESA routes it to the correct S3 bucket and folder automatically. Nothing gets lost in an inbox or a generic upload location, and your files are organized from the moment they arrive.

### Trigger Shopify workflows when files land in S3

When a new file appears in a designated S3 bucket — a signed contract, a completed form, an approved asset — MESA kicks off the corresponding action in Shopify. Your offline approvals and file-based processes feed directly into your store operations without a manual handoff step.

### Update Shopify customer records when a return is initiated

When a customer starts a return in Loop, MESA updates their Shopify record with the relevant details — return reason, product, order value. Your team and connected tools have the full picture before the return is even completed.

### Trigger retention workflows the moment a return is filed

When a customer initiates a return in Loop, MESA kicks off the right response — a Klaviyo win-back flow, a Slack alert to the right team member, a loyalty point adjustment in Rivo. You act on the signal while the customer relationship is still recoverable.

### Route high-value return events to your team before they escalate

When a VIP customer, a large-order return, or a repeat returner is flagged in Loop, MESA notifies the right person through Slack or email with the order context already attached. Your team responds before the situation becomes a churn event.

## Build any Amazon S3 and Loop Returns automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

###### Label Created or Updated
Starts when a label is created or modified.
- Topic
- Trigger
- Return ID
- Order ID
- Provider Order ID
- Carrier
- Tracking Number
- Label Status
- Label Updated At

###### Restock Requested
Starts when a restock is requested.
- Topic
- Trigger
- ID
- Order ID
- Provider Order ID
- Restock Items

###### Return Created or Updated
Starts when a return is created or modified.
- Topic
- Trigger
- ID
- State
- Created At
- Order ID
- Order Name
- Provider Order ID
- Order Number
- Customer
- Currency
- Return Product Total
- Return Discount Total
- Return Tax Total
- Return Total
- Return Credit Total
- Exchange Product Total
- Exchange Discount Total
- Exchange Tax Total
- Exchange Total
- Exchange Credit Total
- Gift Card
- Handling Fee
- Refund
- Upsell
- Line Items
- Exchanges
- Carrier
- Tracking Number
- Label Status
- Label Updated At

###### Cancel Return
Cancel a return.

###### Close Return
Close a return.

###### Create Blacklist
Create a blacklist.
- Type
- Value
- Secondary Value

###### Create Order Link
Generate an order link that will take the user directly to their order.
- Designation
- Name
- Zip

###### Create Whitelist
Create a whitelist.
- Type
- Value
- Secondary Value

###### Delete Blacklist
Remove a blacklist.

###### Delete Whitelist
Remove a whitelist.

###### Flag Return
Mark a return.

###### List Blacklist
Obtain a list of blacklists.
- Current Page
- Data
- From
- Last Page
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total

###### List Details of Return
Obtain a list of return details.
- ID
- Created At
- Order ID
- Order Name
- Order Number
- State
- Currency
- Refund
- Gift Card
- Exchange
- Return Total
- Line Items
- Customer Email
- Carrier
- Label Status
- Label Updated At
- Tracking Number

###### List Packages Return
Obtain a list of all packages by tracking statuses or timeframe.
- ID
- Created At
- Updated At
- Return Line Item ID
- Order ID
- Order Name
- State
- Customer Email
- Title
- Sku
- Carrier
- Label Status
- Label Updated At
- Tracking Number

###### List Returns Return
Obtain a list of returns that were created within a given timeframe.
- ID
- State
- Created At
- Updated At
- Order ID
- Order Name
- Provider Order ID
- Order Number
- Customer
- Currency
- Return Product Total
- Return Discount Total
- Return Tax Total
- Return Total
- Return Credit Total
- Exchange Product Total
- Exchange Discount Total
- Exchange Tax Total
- Exchange Total
- Exchange Credit Total
- Gift Card
- Handling Fee
- Refund
- Upsell
- Line Items
- Exchanges
- Carrier
- Tracking Number
- Label Status
- Label Updated At

###### List Whitelist
Obtain a list of whitelists.
- Current Page
- Data
- From
- Last Page
- Next Page URL
- Path
- Per Page
- Prev Page URL
- To
- Total

###### Process Return
Return the funds to the customer.

###### Retrieve Blacklist
Grab all details about the blacklist.
- ID
- Created At
- Type
- Value
- Secondary Value

###### Retrieve Whitelist
Grab all details about the whitelist.
- ID
- Created At
- Type
- Value
- Secondary Value

###### Upload File
Upload a file.
- URL