Connect AI to Smile.io and automate your tasks

Why integrate AI with Smile.io

The AI to Smile.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Generate product descriptions without writing a word

When a product is added or updated in Shopify, AI generates a description, tagline, or SEO content from the product data. Your catalog stays fresh without a copywriter in the loop.

Classify and route orders based on their content

AI reads each order's line items, notes, and metadata to assign a category or tag. MESA then routes it to the right fulfillment path, team, or notification — no manual sorting.

Summarize and act on unstructured customer data

AI reads free-form text — customer notes, support tickets, or form submissions — and returns structured output your workflow can act on. What arrives as noise leaves as a clean, usable signal.

Keep loyalty data in sync with your marketing tools

When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.

Enroll customers in your loyalty program automatically

When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.

Trigger rewards at the moments that matter most

When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.

Build any AI and Smile.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Skill triggered

Allow AI agents to trigger a workflow

Create Activity

Create an activity.

• Activity

Create Points Transaction

Add or remove points from a customer’s points balance by creating a points transaction.

Get List of Customers

Obtain a list of customers.

• ID
• First Name
• Last Name
• Email
• Date Of Birth
• Points Balance
• Referral URL
• Vip Tier ID
• State
• Created At
• Updated At

Retrieve Customer

Grab all details about a customer.

• ID
• First Name
• Last Name
• Email
• Date Of Birth
• Points Balance
• Referral URL
• Vip Tier ID
• State
• Created At
• Updated At

Agent

Use AI and a friendly yeti to answer questions with your data.

• Content

Prompt

Execute an open-ended prompt. The most flexible action.

• Response

Web Operator

Let AI navigate websites, log in, click, extract, and submit information for you.