AI to Rivo Integration | MESA

Connect AI to Rivo and automate your tasks

Why integrate AI with Rivo

The AI to Rivo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Generate product descriptions without writing a word

When a product is added or updated in Shopify, AI generates a description, tagline, or SEO content from the product data. Your catalog stays fresh without a copywriter in the loop.

Classify and route orders based on their content

AI reads each order's line items, notes, and metadata to assign a category or tag. MESA then routes it to the right fulfillment path, team, or notification — no manual sorting.

Summarize and act on unstructured customer data

AI reads free-form text — customer notes, support tickets, or form submissions — and returns structured output your workflow can act on. What arrives as noise leaves as a clean, usable signal.

Keep loyalty status current across your marketing tools

When a customer earns or redeems points in Rivo, MESA updates their record in Klaviyo, Shopify, and connected platforms in real time. Your segments, flows, and CRM always reflect where each customer stands in your program without manual list updates.

Enroll customers in Rivo based on Shopify purchase behavior

When a customer hits a condition in Shopify — a first purchase, a spend threshold, a product category — MESA adds them to Rivo and sets the right starting tier. Your loyalty program grows with your customer base without anyone managing enrollments by hand.

Trigger loyalty rewards at the moments that drive retention

When a customer reaches a milestone — a repeat purchase, a referral, a VIP threshold — MESA triggers the right Rivo action and can notify them through your preferred channel. Your program responds to behavior in real time, not on a delayed sync cycle.

Build any AI and Rivo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Customer VIP Tier Updated

Starts when a customer VIP tier is modified.

Loyalty Points Earned

Starts when loyalty points are earned.

Points Redemption Created

Starts when points are redeemed.

Skill triggered

Allow AI agents to trigger a workflow

Add Points to Customer's Points Balance

Create a points event to adjust a customer's points balance.

Create Points Redemption

Redeem a reward for points.

Create Referral

Create a referral.

Get List of Customers

Obtain a list of customers.

Get List of Earning Rules

Obtain a list of earning rules.

Get List of Points Events

Obtain a list of points events.

Get List of Points Redemptions

Obtain a list of points redemptions.

Get List of Referrals

Obtain a list of referrals.

Get List of Rewards

Obtain a list of rewards.

Get List of VIP Tiers

Obtain a list of VIP tiers.

Retrieve Customer

Grab all details about a customer.

Retrieve VIP Tier

Grab all details about a VIP tier.

Update Customer

Modify a customer.

Update Customer's VIP Tier

Update a customer's VIP tier.

Agent

Use AI and a friendly yeti to answer questions with your data.

Prompt

Execute an open-ended prompt. The most flexible action.

Web Operator

Let AI navigate websites, log in, click, extract, and submit information for you.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST.

Integrate AI with Rivo today.

Enjoy a 7-day free trial. Get your first workflow in minutes.