Connect AI to Fera and automate your tasks

Why integrate AI with Fera

The AI to Fera integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Generate product descriptions without writing a word

When a product is added or updated in Shopify, AI generates a description, tagline, or SEO content from the product data. Your catalog stays fresh without a copywriter in the loop.

Classify and route orders based on their content

AI reads each order's line items, notes, and metadata to assign a category or tag. MESA then routes it to the right fulfillment path, team, or notification — no manual sorting.

Summarize and act on unstructured customer data

AI reads free-form text — customer notes, support tickets, or form submissions — and returns structured output your workflow can act on. What arrives as noise leaves as a clean, usable signal.

Trigger post-review workflows the moment feedback arrives

When a customer submits a review in Fera, MESA kicks off the right next step — updating a Shopify tag, enrolling them in a Klaviyo flow, creating a follow-up task in ClickUp. Your response to customer feedback starts automatically, not when someone checks the review dashboard.

Sync Fera review data with your marketing and retention tools

When a review is submitted in Fera, MESA updates the customer's record in Shopify and connected platforms with their rating, sentiment, and product feedback. Your segments and flows reflect what customers actually think, not just what they bought.

Alert your team when a negative review needs immediate attention

When a low-rating review comes in, MESA notifies the right person through Slack or email before it ages. Your team responds while the customer is still reachable and the situation is still recoverable.

Build any AI and Fera automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Customer Created

Starts when a new customer is added to Fera, either through a sync, manually by admin or account created by a customer during the review submission process.

Customer Deleted

Starts when a customer is deleted in Fera.

Customer Updated

Starts when a customer is updated in Fera.

Media Approved

Starts when a new photo or video submission is approved by an admin.

Media Created

Starts when a new photo or video is added to Fera.

Media Declined

Starts when a new photo or video submission is declined by an admin.

Media Deleted

Starts when a new photo or video is deleted in Fera.

Media Updated

Starts when a new photo or video is updated in Fera.

Review Approved

Starts when a review is approved by an admin.

Review Created

Starts when a review is added to Fera.

Review Declined

Starts when a review is declined by an admin.

Review Deleted

Starts when a review is deleted in Fera.

Review Updated

Starts when a review is updated in Fera.

Skill triggered

Allow AI agents to trigger a workflow.

Approve Photo or Video

Approve a photo or video.

Approve Review

Approve a specific review (for moderation) and all its photos/videos if any.

Create Customer

Create a customer.

Create Order

Create an order.

Create Photo or Video

Create a photo or video.

Create Product

Create a product.

Create Review

Create a review.

Decline Photo or Video

Decline a photo or video.

Decline Review

Decline a specific review (for moderation) and all its photos/videos if any.

Delete Customer

Remove a customer.

Delete Order

Remove an order.

Delete Photo Or Video

Remove a photo or video.

Delete Product

Remove a product.

Delete Review

Delete a specific review.

Deliver Order

Mark an order as delivered.

Fulfill Order

Mark an order as fulfilled.

Get List of Customer Photos & Videos

Obtain a list of customer's photos and videos.

Get List of Customer Reviews

Obtain a list of customer's reviews.

Get List of Customers

Obtain a list of customers.

Get List of Orders

Obtain a list of orders.

Get List of Photos & Videos

Obtain a list of photos and videos.

Get List of Product Aggregate Ratings

Obtain a list of product ratings.

Get List of Product Photos & Videos

Obtain a list of product photos and videos.

Get List of Product Reviews

Obtain a list of product reviews.

Get List of Products

Obtain a list of products.

Get List of Reviews

Obtain a list of reviews.

Get List of Store's Photos & Videos

Obtain a list of the store's photos and videos submitted by customers that are about the store or overall experience.

Get List of Store's Reviews

Obtain a list of store's (overall experience) review which are all reviews that are about store and not about a product.

Pay Order

Mark an order as paid.

Retrieve Customer

Grab all details about a customer.

Retrieve Order

Grab all details about an order.

Retrieve Photo or Video

Grab all details about a photo or video.

Retrieve Product

Grab all details about a product.

Retrieve Product Aggregate Rating

Grab all details about a product's aggregate rating information (average rating and rating/review count).

Retrieve Product's Photos and Videos

Grab all details about a product's photos and videos.

Retrieve Product's Reviews

Grab all details about a product's reviews.

Retrieve Review

Grab all details about a review.

Retrieve Store's Rating

Grab all details about the aggregate store rating across all products and reviews.

Retrieve Store's Settings

Grab all details about your store's account settings.

Update Customer

Modify an existing customer's details.

Update Order

Modify an existing order's details.

Update Photo or Video

Modify an existing photo or video.

Update Product

Modify an existing product's information.

Update Review

Modify an existing review.

Agent

Use AI and a friendly yeti to answer questions with your data.

Prompt

Execute an open-ended prompt. The most flexible action.

Web Operator

Let AI navigate websites, log in, click, extract, and submit information for you.

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate AI with Fera today.

Enjoy a 7-day free trial. Get your first workflow in minutes.