Activity to Twilio Integration | MESA
Connect Activity to Twilio and automate your tasks
Activity reports
MESA's Activity to Twilio integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.
★★★★★ 4.9 rating on Shopify App Store
Why integrate Activity with Twilio
The Activity to Twilio integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.
See exactly what data flows through each step
Activity Log snapshots variables at any point in a workflow, so you can see what data was present when each step ran. When something behaves unexpectedly, the answer is already in your logs.
Build an audit trail for every order processed
Add Activity Log steps to order workflows to record what happened, when, and with which data. Every run creates a searchable record your team can reference if questions come up later.
Confirm the right data reaches each integration
Log the payload before it's sent to an external service to verify the values are correct. Catch mismatched fields, missing data, or formatting errors before they cause a sync to fail.
Send SMS notifications from Shopify order and fulfillment events
When an order is placed, shipped, or delivered in Shopify, MESA triggers the right Twilio SMS with the relevant details already populated. Your customers get accurate, timely messages on the channel they actually check without anyone manually initiating them.
Alert your team via SMS when a Shopify event needs immediate attention
When a high-value order comes in, a fulfillment exception occurs, or a VIP customer shows a churn signal, MESA sends a Twilio SMS to the right person on your team. Critical events reach the right person instantly without relying on someone checking email or Slack.
Trigger Shopify workflows from inbound Twilio SMS responses
When a customer replies to a Twilio message — confirming an order, requesting a change, responding to a survey — MESA reads the response and kicks off the corresponding action in Shopify. Your SMS channel becomes a two-way workflow trigger, not just an outbound notification pipe.
Build any Activity and Twilio automation
MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.
Workflow Error
Starts when a step in the watched workflow fails.
- Workflow ID
- Workflow Name
- Workflow Key
- Task ID
- Run ID
- Error Message
- Step Name
Send SMS
Text a message to a phone number.
Get Run Details
Look up everything that happened in a single workflow run.
- Run ID
- Status
- Created At
- Workflow ID
Log Data
Send specific data to the MESA logs.
- Message
- Payload Values
Search Logs
Search your MESA activity history for matching entries.
Search Runs
Find past workflow runs by status, label, or keyword.
- Run ID
- Status
- Created At
- Updated At
- Badges
- Task Count
- Failures
Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.
Real humans, always
Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.
Integrate Activity with Twilio today.
Enjoy a 7-day free trial. Get your first workflow in minutes.