# Connect Activity to Thanks.io and automate your tasks ## Why integrate Activity with Thanks.io The Activity to Thanks.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code. ### See exactly what data flows through each step Activity Log snapshots variables at any point in a workflow, so you can see what data was present when each step ran. When something behaves unexpectedly, the answer is already in your logs. ### Build an audit trail for every order processed Add Activity Log steps to order workflows to record what happened, when, and with which data. Every run creates a searchable record your team can reference if questions come up later. ### Confirm the right data reaches each integration Log the payload before it's sent to an external service to verify the values are correct. Catch mismatched fields, missing data, or formatting errors before they cause a sync to fail. ### Send a handwritten postcard the moment an order is placed When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand. ### Reach lapsed customers with direct mail when digital channels go quiet When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox. ### Send direct mail at the loyalty milestones that matter most When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list. ## Build any Activity and Thanks.io automation MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running. ### Workflow Error - Workflow ID - Workflow Name - Workflow Key - Task ID - Run ID - Error Message - Step Name ### Create Preview - Message - Handwriting Style - Type ### Create Recipient - Mailing List - Name - Address - Address 2 - City - Province - Postal Code - Country - Dob - Custom1 - Custom2 ### Delete Recipient ### List Build Image Obtain a list of image builder. ### List Handwriting Style - Handwriting Style ID - Name ### List Image Template - ID - User ID - Sub Account ID - Type - Name - Image - Canva ID - Default - Created At - Updated At ### List Letters - ID - Lob ID - Title - Front Image URL - Front Thumbnail URL - Back Image URL - Back Thumbnail URL - Available - Default - Created At - Updated At ### List Mailing List - ID - User ID - Sub Account ID - Type - Description - File - Field Map - Shape Data - Total Recipients - Processed - Created At - Updated At - Leads Data - Deleted At ### List Message Template - ID - User ID - Sub Account ID - Handwriting Style ID - Name - Content - Default - Created At - Updated At - Type ### Order Stats Obtain a summary of stats for orders. - Delivered - Processing - Printed - In Transit - In Local Area - Processed For Delivery - Re Routed - Returned To Sender - Failed - Total Cost - Total Requests - Total Sent ### Retrieve Letter Grab all details about the letter. - ID - Lob ID - Title - Front Image URL - Front Thumbnail URL - Back Image URL - Back Thumbnail URL - Available - Default - Created At - Updated At ### Retrieve Mailing List Grab all details about a mailing list. - Current Page - Data - First Page URL - From - Last Page - Last Page URL - Next Page URL - Path - Per Page - Prev Page URL - To - Total ### Retrieve Order Grab all details about an order. - Order - Stats - Errors - Returned ### Retrieve Recipient Grab all details about the recipient. - ID - Mailing List ID - Session ID - Name - Address - Address 2 - City - Province - Postal Code - Country - Dob - Custom1 - Custom2 - Deliverability - Can Deliver - Created At - Updated At - Mailing List ### Send Letter Mail a letter to a customer. - Center - Distance - Address Count - Cost ### Send Notecard Mail a notecard to a customer. - Type - Message - Email Cc - Method - Style - Front Image - Transaction ID - Total Estimated Recipients - Authorization Total - Leads Fee - Envelope ID - Sub Account ID - Return Name - Return Address - Return Address 2 - Return City - Return Province - Return Postal Code - Allow Share - Session ID - User ID - Updated At - Created At - ID - Display Status - Display Trigger - Handwriting Image - Share URL ### Send Postcard Mail a postcard to a customer. - Type - Message - Email Cc - Method - Style - Front Image - Transaction ID - Total Estimated Recipients - Authorization Total - Leads Fee - Size - Sub Account ID - Return Name - Return Address - Return Address 2 - Return City - Return Province - Return Postal Code - User ID - Updated At - Created At - ID - Display Status - Display Trigger - Handwriting Image ### Update Recipient Modify a recipient. - Name - Address - Address 2 - City - Province - Postal Code - Country - Dob - Custom1 - Custom2 ### Get Run Details Look up everything that happened in a single workflow run. - Run ID - Status - Created At - Workflow ID ### Log Data Send specific data to the MESA logs. - Message - Payload Values ### Search Logs Search your MESA activity history for matching entries. ### Search Runs Find past workflow runs by status, label, or keyword. - Run ID - Status - Created At - Updated At - Badges - Task Count - Failures ## Expert support included MESA includes hands-on support from automation experts who know how to get things done. ### Free workflow setup We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week. ### Fast response times Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours. ### Managed services available Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows. ### Real humans, always Chat with real automation experts (not bots). Email support 9am-5pm PST. ## Integrate Activity with Thanks.io today. Enjoy a 7-day free trial. Get your first workflow in minutes.